ISO IEC 19086-3-2017

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1、INTERNATIONALISO/IECSTANDARD19086-3Firstedition2017-07Informationtechnology—Cloudcomputing—Servicelevelagreement(SLA)framework—Part3:CoreconformancerequirementsTechnologiesdel’information—Informatiqueennuage—Cadredetravaildel’accordduniveaudeservice—Partie3:Exigencesdeconformitéessentie

2、llesReferencenumberISO/IEC19086-3:2017(E)©ISO/IEC2017ISO/IEC19086-3:2017(E)COPYRIGHTPROTECTEDDOCUMENT©ISO/IEC2017,PublishedinSwitzerlandAllrightsreserved.Unlessotherwisespecified,nopartofthispublicationmaybereproducedorutilizedotherwiseinanyformorbyanymeans,electronicormechanical,includ

3、ingphotocopying,orpostingontheinternetoranintranet,withoutpriorwrittenpermission.PermissioncanberequestedfromeitherISOattheaddressbeloworISO’smemberbodyinthecountryoftherequester.ISOcopyrightofficeCh.deBlandonnet8•CP401CH-1214Vernier,Geneva,SwitzerlandTel.+41227490111Fax+41227490947copy

4、right@iso.orgwww.iso.orgii©ISO/IEC2017–AllrightsreservedISO/IEC19086-3:2017(E)ContentsPageForeword.............................................................................................................................................................................................

5、.............................................v1Scope.................................................................................................................................................................................................................................12Normativ

6、ereferences......................................................................................................................................................................................13Termsanddefinitions.........................................................................

7、............................................................................................................14Abbreviatedterms........................................................................................................................................................