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1、TheGoalEliyahuM.GoldrattAProcessofOngoingImprovementJeffCox1华南理工大学工商管理学院AbouttheTheoryofConstraintsEliGoldratt'sTheoryofConstraintsisbeingusedbythousandsofcorporations,andistaughtinover200colleges,universitiesandbusinessschools.Hisbookshavesoldover3millioncopiesandhavebeentr
2、anslatedinto23languages.2华南理工大学工商管理学院TheTheoryofConstraintsTheTheoryofConstraints(TOC)isanoverallphilosophydevelopedbyDr.EliyahuM.Goldratt,usuallyappliedtorunningandimprovinganorganization.TOCconsistsofProblemSolvingandManagement/Decision-MakingToolscalledtheThinkingProcesse
3、s(TP).TOCisappliedtologicallyandsystematicallyanswerthesethreequestionsessentialtoanyprocessofongoingimprovement:改进什么？Whattochange?改成什么样子？Whattochangeto?如何使改进得以实现？Howtocausethechange?3华南理工大学工商管理学院TheTheoryofConstraintsMorespecificusesoftheThinkingProcessescanbeusedtosignific
4、antlyenhancevitalmanagementskills,suchas:win-winconflictresolutioneffectivecommunicationteambuildingskillsdelegationempowerment4华南理工大学工商管理学院TheTheoryofConstraintsFamousforspectacularresults,theuseofTOChasresultedinProvenSolutionscreatedbyapplyingtheThinkingProcesses(TP)inspe
5、cificfunctionalareassuchasSales,Marketing,Logistics,Finance,Accounting,EngineeringandProjectManagement.Manyofthesesolutionsarediscussedindetailinthebooks:TheGoal,TheRace,It'sNotLuckandCriticalChain.5华南理工大学工商管理学院TheTheoryofConstraintsTOCrecognizesthattheoutputofanysystemthatc
6、onsistsofmultiplestepswheretheoutputofonestepdependsontheoutputofoneormorepreviousstepswillbelimited(orconstrained)bytheleastproductivesteps.Inotherwords,asparaphrasedinTheGoal,thestrengthofanychainisdependantuponitsweakestlink.6华南理工大学工商管理学院TheTheoryofConstraintsWheremanufac
7、turingisconcerned,TOCpostulatesthatthegoalistomake(more)money.Itdescribesthreeavenuestothisgoal:IncreaseThroughputReduceInventoryReduceOperatingExpenseAsDr.Goldrattnotes,theopportunitiestomakemoremoneythroughreductionsininventoryandoperatingexpensearelimitedbyzero.Theopportu
8、nitiestomakemoremoneybyincreasingThroughput,ontheotherhand,areunlimited.7华南
