欢迎来到天天文库
浏览记录
ID:60989935
大小:715.50 KB
页数:24页
时间:2021-01-18
《跨文化商务沟通第四章2003.ppt》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、ChapterFourBusinessEtiquetteandSocialProtocolReviewoflastchapter5’CulturaldiversityatworkplaceGeertHofstede霍夫斯塔德(Netherland)Fiveculturaldimensions:1.Individualism(Individual---Group)2.PowerDistance(Hierarchical---Participative)3.UncertaintyAvoidance(NeedforCertainty–Tol
2、eranceforAmbiguity)4.Achievement(Achievement---QualityofLife)5.TimeOrientation(Long–TermOrientation—Short–TermOrientation)Learningoutcome1.UnderstandthebasicGreeting,Gift-giving,DiningetiquetteinChina,Japan,andGermany.2.Definetheimplicationsof“Guanxi”inChinesesocietyand
3、howitcouldimpactthecommunicationandrelationshipmodeinChina.3.IllustrateandcomparedifferentNon-verbalCommunicationpatternsofdifferentcultures.4.Understandthetipsofgivingbusiness-cardsindifferentcultures.Zoom-inTheprocessofglobalizationhasbroughtintofocustheimpactofcultur
4、aldifferencesonthesuccessofbusinessoperations.Understandingotherpeople’slanguages,cultures,businessetiquettesandtaboosisofgreatvaluetobusinesspersonstrekkingaroundtheglobe.EtiquetteandCustomsinChinaGreetingEtiquetteFormal;theoldestpersonisgreetedfirst.HandshakesLooktowa
5、rdsthegroundwhengreetingwithsomeone.Addressthepersonbyanhonorifictitleandtheirsurname.Haveaterrificsenseofhumor.GiftGivingEtiquetteChineseNewYear,weddings,birthsandbirthdays.Donotgivescissors,knivesorothercuttingutensilsastheyindicatetheseveringoftherelationship.Donotgi
6、veclocks,handkerchiefsorstrawsandalsastheyareassociatedwithfuneralsanddeath.Donotwrapgiftsinwhiteorblackpaper.Donotgivefourofanything.Eightofsomethingcanbegiven.Alwayspresentgiftswithtwohands.Donotopengiftwhenreceived.Giftmayberefusedthreetimesbeforetheyareaccepted.Dini
7、ngEtiquetteTheChinesepreferstoentertaininpublicplacesthanintheirhomes.Ifyoumustrefusetheinvitationtotheirhomes,itispolitetoexplaintheconflictinyourschedule.Arriveontimeandremoveyourshoesbeforeenteringthehouse.Bringasmallgifttothehostess.Eatwelltodemonstratethatyouareenj
8、oyingthefood.TablemannersWaittobetoldwheretosit.Theguestofhonorwillbegivenaseatfacingthedoor.Youshouldtryevery
此文档下载收益归作者所有