【8A版】ISO9001-2015-标准中英文

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1、【MeiWei81-优质实用版文档】ISO9001：2015Qualitymanagementsystems—Requirements质量管理体系-要求Introduction引言0.1General总则Theadoptionofaqualitymanagementsystemisastrategicdecisionforanorganizationthatcanhelptoimproveitsoverallperformanceandprovideasoundbasisforsustainabledevelopmentinitiatives.Thepotentialbenefitstoan

2、organizationofimplementingaqualitymanagementsystembasedonthisInternationalStandardare:a)theabilitytoconsistentlyprovideproductsandservicesthatmeetcustomerandapplicablestatutoryandregulatoryrequirements;b)facilitatingopportunitiestoenhancecustomersatisfaction;c)addressingrisksandopportunitiesassocia

3、tedwithitsconteGtandobjectives;d)theabilitytodemonstrateconformitytospecifiedqualitymanagementsystemrequirements.ThisInternationalStandardcanbeusedbyinternalandeGternalparties.ItisnottheintentofthisInternationalStandardtoimplytheneedfor:—uniformityinthestructureofdifferentqualitymanagementsystems;—

4、alignmentofdocumentationtotheclausestructureofthisInternationalStandard;—theuseofthespecificterminologyofthisInternationalStandardwithintheorganization.ThequalitymanagementsystemrequirementsspecifiedinthisInternationalStandardarecomplementarytorequirementsforproductsandservices.ThisInternationalSta

5、ndardemploystheprocessapproach,whichincorporatesthePlan-Do-Check-Act(PDCA)cycleandrisk-basedthinking.Theprocessapproachenablesanorganizationtoplanitsprocessesandtheirinteractions.ThePDCAcycleenablesanorganizationtoensurethatitsprocessesareadequatelyresourcedandmanaged,andthatopportunitiesforimprove

6、mentaredeterminedandactedon.Risk-basedthinkingenablesanorganizationtodeterminethefactorsthatcouldcauseitsprocessesanditsqualitymanagementsystemtodeviatefromtheplannedresults,toputinplacepreventivecontrolstominimizenegativeeffectsandtomakemaGimumuseofopportunitiesastheyarise(seeClauseA.4).Consistent

7、lymeetingrequirementsandaddressingfutureneedsandeGpectationsposesachallengefororganizationsinanincreasinglydynamicandcompleGenvironment.Toachievethisobjective,theorganizationmightfinditnecessarytoadoptvario