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1、PRESSBACKGROUNDERJUNE,2016CONSULTINGANDSYSTEMSINTEGRATION–MAKINGSENSEOFANEWWORLDAswemovetowardtheNetworkedSociety,operatorsarefacinggrowingchallengesinmeetingthedemandsofconsumerswhoarefastbecomingsophisticatedusersofarangeofadvancedcommunicationservices.Withtheuptakeofmobilebroadba
2、ndandsmartphoneusage,consumersnowwantaccesstosuchservicesasFacebook,YouTubeandIPTV,incombinationwithvoiceanddatacommunication,andtheyexpectthatoperatorscanprovidethemwhenever,whereverandhowevertheywish.Ontopofthis,theseservicesmustbeeasytoget,useandpayfor,regardlessofwhichisused.INC
3、REASINGCOMPLEXITYANDPRESSURESThisshifttowardincreasedconsumerusageofadvancedservices,combinedwithmarketliberalization,isdrivingtransformationintheworldofcommunication.Thereareanumberofforcesshapingthistransformation.Serviceprovidersandoperatorsarestrivingtobecomemorecompetitive,effi
4、cientandattractivetoconsumerswhiletheyadapttoanincreasinglydiversifiedbusinessenvironment.Apartfrommorecomplexconsumerdemands,themajorforcesbehindthistransformationinclude:•Industryconsolidationofbusinessesandservicestobecomemorecompetitive.•Shiftingthefocusofbusinessmodelsfromnetwo
5、rkstoservicesandconsumers.•Operatorswantadeeperunderstandingofconsumerneedsandhowtofulfillthemsotheycanbetterattractandretainconsumers.•Next-generationnetworksandarchitecturesaremovingtowardopensystemsthataremorecost-efficient,aswellasflexibleandmoreadaptable.•Theevolutionofthemedia
6、marketthroughdigitizationandbroadbandcommunication,makingcontentaccessible,attractiveandeasytouse.AsmultivendornetworksandtheevolutiontowardtheNetworkedSocietycreateanincreasinglycomplexserviceenvironment,thereisalsoagrowingneedformorefinancialcontrol.Manyserviceprovidersandoperator
7、sdonotyethavethebusinessoperationsandsupportsystemsthatcanmeetthesenewchallengesasefficientlyaspossible.PRESSBACKGROUNDERJUNE,2016Inmanycases,businessprocessesandoperations,managementtools,networksandcompetenceneedtobetransformedandmodernizedtosupportthisnewenvironment,ensuringbusin
8、essobjectivesandfin
