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1、A：mynameisabby,thisismymbaclassmatexueping,thisismyclassmateliufang.Weoftenhaveadiscussionaftertheclass.xueping:twomindsarealwaysbetterthanone.Thatisthereasonwhyweliketotakeabouteverything.liufang:todayourtopicis”buildingrelationships”.A:whatarethemostimportantrelati
2、onshipsforyou,xueping?xueping:Ithinkthemostimportantrelationshipsformeismyboss.A:Really,why?xueping:BecauseI’mworkinginaprivatecompany,mybosscandecideeverything.A:Whataboutyou,liufang,whatarethemostimportantrelationshipsforyou?liufang:Mydivisionorteam.A:Becauseyouare
3、theleaderofyouteam.liufang:yes,Imustfocusonbuildingrelationshipswiththemtomakesureeverythinggoingwell.A:That’sright.It’simportanttobuildingrelationshipswithcompany,clients,team,suppliers,bossandotherpeople.xueping:Inalargegroup,doyoumoreoftenintroduceothersorgetintro
4、duced?A:getintroduced,youknow,I’malittleshy.liufang:maybeIlikemoreactive.Ioftenintroduceothers.xueping:Canyouremembertheirfaceandname?liufang:yes,it’seasyforme.A:whenImeetstrangers,Iwillfeelalittlenervous.xueping:Wecan’tkeepaconversationgoingonlywithourfriends.Maybet
5、hestrangercansharesomeinterestwithyou.A:ok,Iwillbemorefriendlyandactive.liufang:Andtakeeasy.A：trymybest。xueping:Ifyounormallyreliablesupplierletsyoudownonanimportantorder,whatwillyoudo?A:I’mworkinginamanagementcompany,wedon’thavesupplier.xueping:Justimagine.A:well,Iw
6、illaskforanexplanationandgivethemanotherchance.xueping:youaresokind.What’syouopinion,liufang?liufang:Iwillnotgivethemantherchance,iftheyletmedownthistime,therewillbethesecondtime.Ican’ttrustthem,Iwillchangesuppliers.xueping:maybeyouareright.weshouldreducetheerroraswe
7、llaswecan.liufang:Ifyoubestcustomerismakinganunjustifiedcomplaint,whatwillyoudo?A:pointouttheirerror?liufang:eventheywillgetangry?A:Iftheygetangry,theywillnotbuyourproductanymore?liufang:maybe,youknowit’sbuyer’smarketnow.Xueping:Iwillagreewiththembecausethey’reimport
8、ant.Ihasbeentoldthatsuccessisallaboutattractingandretainingcustomers.A:Ithinkifwesupplyahighqualityproducttocustomer,theywillnotlea
