辽宁盘锦市2014高考英语 信息匹配、阅读理解训练题（4）.doc

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1、辽宁盘锦市2014高考英语信息匹配、阅读理解训练题（4）及答案根据短文内容，从下框的A～F选项中选出能概括每一段主题的最佳选项。选项中有一项为多余项。(每题2分，满分10分)1.Hotelmanagersmakesuretheirstaffareprovidingfriendlyserviceandthehotelbuildingandroomfacilitiesareingoodcondition.Theymayalsohirestaff，workwithmarketingandthehotel'sfinancesandmakesure

2、banquetsarerunningproperly.Becausethemanager'sjobispivotal(关键的)tothehotel，manyworkover40hoursaweek.2.Workingasahotelmanagermeanslongworkinghoursandmanagingavarietyofemployeesindifferentdepartments：youwillneedtokeeptrackofthecleaningstaff，thecooks，thefrontdeskandotheremplo

3、yees，dependingonthesizeofthehotelyouaremanaging.Becauseofthegreatamountofresponsibilityyouhaveundertaken，youmaybecomestressedout.Managingstressandhandlingstressfulsituationscalmlywillkeepyourstaffreassuredandallowyoutoresolveanyproblemswithhoteloperationsmorequickly.3.Iti

4、sanessentialskillforahotelmanager.Thehotelmustberunaccordingtospecificstandards.Youwillneedtomakesurethemaidsarecleaningtheroomsproperlyandmaintainingsanitationconditions.Youwillalsoneedtomakesurethehotelrestaurantisfollowingstatehealthguidelines，whenpreparingfoodforguest

5、s.Youwillalsowanttomakesureroomsareproperlycleanedbeforeguestsreceivetheirroomkeys.Walkthroughyourhotelandcheckroomsatrandomtomakesureyourstaffarekeepingupwiththecleaning.4.-9-Itisoneofthemostimportantskillsyouwillneedasahotelmanager.Atwork，youwillbemanagingemployeesfroma

6、lldepartmentsaswellasworkingwithcustomers.Youwillneedtoletemployeesknowwhetherornottheyaredoingtheirjobscorrectlyinawaythatwillencouragethemratherthanfrustratethem.Youwillalsoneedtoturnonyoursmileforcustomersandletthemknowwhystayingatyourhotelisagooddecision.5.Asahotelman

7、ager，youwilllikelybedealingwithmultipleemployeesandcustomersatthesametime.However，ifyoufailtolistentowhateachpersonissaying，youmightmissanimportantissuewiththehotelorgivecustomerstheideathatyourhoteldoesn'tcaretheirneedsorbusiness.Thiscoulddamagethereputationofyourhotelan

8、dcauseyoutolosebusiness.Thisiswhytakingthetimetolistentowhatpeoplearoundyouaresayingisimportant；