小保罗·R·墨菲当代物流学习题辅导.doc

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1、.中国经济管理大学学员教辅小保罗·R·墨菲《MBA当代物流学》习题辅导中国自学网.51zxw.net/study.asp?vip=2525674ContentsIntroductionChapter1:LogisticsandtheSupplyChain1Chapter2:TheSupplyChainManagementConcept23Chapter3:LogisticsandInformationTechnology43Chapter4:DemandManagement,OrderManagementandCustomerService62Chapter5:Prot

2、ectivePackagingandMaterialsHandling81Chapter6:Transportation…………………………………………………………………98Chapter7:TransportationManagement115Chapter8:DistributionCenter,Warehouse,andPlantLocation135Chapter9:InventoryManagement157Chapter10:WarehousingManagement182Chapter11:Procurement201Chapter12:Internati

3、onalLogistics221Chapter13:LogisticsSystemsControls240Chapter14:OrganizingandAnalyzingLogisticsSystems260..PARTIIANSWERSTOEND-OF-CHAPTERQUESTIONSCHAPTER1:LOGISTICSANDTHESUPPLYCHAIN1.Diditsurpriseyouthatlogisticscanbesuchanimportantcomponentinacountry’seconomicsystem?Whyorwhynot?它构成了一个国家至少

4、10%的GDP、对于经济增长有很重要的作用Theanswertothisquestionlikelydependsonastudent’spriorexposuretologistics.A“typical”studentinanundergraduatebasiclogisticscourselikelyhashadlimitedexposuretoandknowledgeaboutlogisticsandthuswouldlikelybeunawareastologistics’impactonacountry’seconomicsystem.Assuch,she/

5、hemightbepleasantlysurprisedtolearnthatlogisticsoftenaccountsforatleast10%ofacountry’sGDPandalsoisimportantforeconomicgrowthanddevelopment.2.Distinguishbetweenpossession,form,time,andplaceutility.Possessionutilityreferstothevalueorusefulnessthatcomesfromacustomerbeingabletotakepossession

6、ofaproductandcanbeinfluencedbytherelevantpaymentterms.Formutilityreferstoaproduct’sbeinginaformthat(1)canbeusedbythecustomerand(2)isofvaluetothecustomer.Timeutilityreferstohavingproductsavailablewhentheyareneededbycustomerswhileplaceutilityreferstohavingproductsavailablewheretheyareneede

7、dbycustomers.3.Howdoeslogisticscontributetotimeandplaceutility?时间效用：不同产品有不同的时间敏感度，香蕉和铅笔；地点效用：把产品从价至少的地方运到价值大的地方。Logisticscontributestotimeutilitybyrecognizingthatdifferentproductshavedifferentsensitivitiestotime.Forexample,athree-daylatedeliveryofbananaslikelyhasmoreserio