process management∶ lean production and six sigma quality isuues in supply chain management

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1、CHAPTER8PROCESSMANAGEMENT:LEANPRODUCTION&SIXSIGMAQUALITYISSUESINSUPPLYCHAINMANAGEMENTPrinciplesofSupplyChainManagement:ABalancedApproachPreparedbyDanielA.Glaser-Segura,PhD©2009South-Western,adivisionofCengageLearning2LearningObjectivesYoushouldbeableto:List&discussthema

2、jorelementsofleanproduction&SixSigmaquality.Describewhyleanproduction&SixSigmaqualityareintegralpartsofSCM.DiscusstheToyotaProductionSystem&itsassociationwithleanproduction.Discussthelinkagebetweenleanproduction&environmentalprotection.Describethehistoricaldevelopmentso

3、fleanproduction&SixSigma.Describe&usethevarioustoolsofSixSigma.Understandtheimportanceofstatisticalprocesscontrolforimprovingquality.©2009South-Western,adivisionofCengageLearning3ChapterEightOutlineIntroductionLeanProduction&theToyotaProductionSystemLeanProduction&Suppl

4、yChainManagementTheElementsofLeanProductionLeanProduction&theEnvironmentTheOriginsofSixSigmaQualitySixSigma&LeanProductionSixSigma&SupplyChainManagementTheElementsofSixSigmaTheStatisticalToolsofSixSigma©2009South-Western,adivisionofCengageLearning4IntroductionIn1990s,su

5、pplychainmanagementcombined:Quickresponse(QR)-speed&flexibilityEfficientConsumerResponse(ECR)-speed&flexibilityJIT–ContinuousreductionofwasteKeiretsuRelationships-IncludingsuppliersinJIT/TQMeffortsTheseapproacheshaveemergedasphilosophies&practicesknownasLeanProduction(o

6、rLeanManufacturing)&SixSigma©2009South-Western,adivisionofCengageLearning5LeanProduction&theToyotaProductionSystemJITemphasizes:ReductionofwasteContinuousimprovementSynchronizationofmaterialflowswithintheorganizationChannelintegration-extendingpartnershipsinthesupplycha

7、inStage1-Firmisinternallyfocused&functionsmanagedseparately.Siloeffectisreactive&short-termgoaloriented.Stage2-Firmintegratesefforts&resourcesamonginternalfunctions.Stage3-Firmlinkssuppliers/customerswithfirm’sprocesses.Stage4-Firmbroadenssupplychaininfluencebeyondimmed

8、iateorfirst-tiersuppliers&customers.©2009South-Western,adivisionofCengageLearning6LeanProduction&theToyotaProd