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1、愤怒对决策的管理危害(Angermanagementharmtodecisionmaking)???seewouldbelateforwork,andthenbegantoheaverain,what'smore,intheparkinglot,inyoutoaparkingspaceinacarthanyou,grabinfrontofyou,thebuildingneartheentranceofaparkingspacelasttoaccount.Youcanonlyresultfrombehindtherainwalktotheparkinglotinthebuilding,andt
2、henbecamesoakedthrough.Nowyou'regoingcrazy,andyoushouldknowthatyourjudgmentisprobablygoingtogowrong.Ourresearchshowsthat,worse,theremainingangerwillcontinuetoinfluencethedecisionsyoumakeatwork,andyoumaynotrealizeitatall.Thisisnotagoodthingforanyonewhowantstosolveaday'sbusinessproblems.???manycompan
3、ieshaveforthecompanyinthemostdespoticpeople'sangermanagementplan,butinfactmostofthestaffwillexperiencethisanger,angercanbecausedbyanythingfromfamilyconflictstotheparkinglotparkingspaces.Thesameangercanaffecttheirwork.Forexample,angrypeopletendtorelyoncognitiveshortcuts-laxrulesofthumb,ratherthanrel
4、yingonsystematicreasoning.Theyarealsoeasytoblameforindividuals,ratherthananalyzingallaspectsoftheproblem.Byintroducingaccountability,companiescanmoreeffectivelymanagethistrendofhumannatureandreducetheimpactofangerdrivenbehavioronwork.Ifyouknowyourdecisionwillbejudgedbysomeone,andyoudon'tknowthepers
5、on'spointofview,thenyouwillunconsciouslyreducetheimpactofangeronthesedecisions.Whenyoudon'tknowhowyourevaluatorwillevaluateyourbehavior,youwillpaymoreattentiontothekeyaspectsofathing,andignorethenegativeeffectsofyourownemotions.Thisdiscoveryhasimportantimplicationsforcompaniesandpeoplewhoarehalfrat
6、ional,emotionallytroubledbuttryingtomakegooddecisions.AstudyconductedbyJenniferoftheUniversityofIllinoisintheUnitedStatesandPhilipoftheUniversityofCaliforniaatBerkeleydemonstratedthepsychologicalimpactofresidualangeronpeople.Thestudyfoundthatthosewhoseeaboybeingbulliedbytheangryvideopeoplewillbeint
7、henextseriesofunrelatedfictionalinfringementcaseagainstthedefendantismoresevere,andthosewholookonlyaneutralvideomanisnotsostrict.Unlessthesepeoplearetold,theywillbeheldaccountableandwillbeaskedtoexplainthei