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1、快递服务业概述AnOverviewofExpressDeliveryServicesMaterialSource:AReportByUS-ASEANBusinessCouncil,2005Author:JamesI.CampbellJr.A．CharacteristicsofanExpressDeliveryCompanyFourmajorintegrators:UPS,FedEx,TNT,andDHL,accountforalmost85percentoftheworld’sexpressshipments.Theservice
2、sthatthesecompaniesprovidegenerallysharethefollowingcharacteristicswhichdifferentiatethemfromothertraditionalformsofdeliveryservices:Door-to-doordelivery:thisincludestheseamlesstransferacrossmultiplemodesoftransport.the“integrated”aspectoftheserviceofferedfreesthecust
3、omerfromtheneedtomakecomplextransportationarrangementsforpick-upanddelivery.Closecustodialcontrol:Usingsophisticatedinformationsystemsthatenhancesecurity,EDSfirmsmaintainclosecustodialandadministrativecontroloverallshipments.Thisisparticularlyimportanttoreducetherisko
4、flossordamagetogoodsintransit.Trackandtracetechnology:Shippersandconsigneesmaytracktheprecisemovementandlocationoftheirshipmentsandconfirmdeliverywiththeuseofsophisticated‘trackandtrace’technologythatanEDSfirmprovides.Facilitationofcustomsclearance:EDSfirmsassistwithc
5、ustomsclearancesothatcustomersdonothavetonavigatebureaucraticcustomsregimesandtherequiredpaperwork.Highlevelofreliability:EDSfirmspromisethatpackageswillarriveattherequireddestination,ontime,thisisparticularlyimportantforshipmentsofhigh-techcomponentsdueforproductionl
6、ines,aswellasessentialfinancialdocuments.Globalservice:themajorEDSfirmsoffertheircustomersdeliverytomarketandcitiesworldwidethroughanintricatenetworkofairhubsandstations.EDSisanetworkbusiness.Speedofdelivery:Mostimportantly,OvernightandSecond-dayexpressservicesreduceo
7、verallinventoryandwarehousingneeds,andimizesupplychainefficiency.theaverageshippingtimeformtheU.S.toSoutheastAsiaisabout2-3workingdaysdoor-to-door.Together,thesecharacteristicsbringbusinessestimely,secure,andguaranteedworldwidedeliveryofdocuments,products,components,a
8、ndsparepartstoassistwithefficientsupplychainmanagement.B.BenefitstoBusinessesAircargorepresents40percentofthevalueofglobaltr
