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1、升级矩阵管理柔性可扩展的组织结构模式Notlongago,hasbeenplayingaroleinthemanagementofthematrixIBMquietlybegantochange,althoughthematrixstructuredoesnotchangeingeneral,butitisintheareaofsubsidiariesandglobalheadquartershasresumedthedeploymentofdivisionoflabor.Intheareaofthes
2、ubsidiarylevel,IBMweakensthefunctionsofmanagement,insomeareasofWesternEuropeevenliftedthemanagementpartoftheregionalposition,onthecontrary,thecompanyhasincreasedthelocalsalesteamtofullyfreetomakedecisionandactionpower.Thecorefunctionsofheadquartersfuncti
3、onsaremoreconcentrated,forexample,inMalaysia,Slovakia,SpainandBrazil,thefourarecalledsharedservicecenters,andalsooperatetheircustomersupportbusiness.Inaddition,inordertogainanadvantageinthefiercemarket,theirresearchinstitutionsalsoextendedtoChinaandIndia
4、.JustastheblackandwhiteshirtswereoncecorporatesymbolsofIBM,thematrixorganizationhasbeenthemostprominentfeatureofIBMmanagementinthepastfewdecades.Becauseofthisstructurecancompensatetheshortageofsingledivisionbringstotheenterprise,theenterprisedividesthebe
5、nefitsintofullplay,respondtothediversifiedcompetition,soattheendof1990stothebeginningofthisyear,IBMhasbeenthebestchoiceofglobalmanagement,manymultinationalcompanieshavetofollowsuitinthetransversestructureoftheworld,regionalmarketclassification,suchastheA
6、siaPacific,NorthAmerica,Europe,intheverticaldirection,isdividedbytheproductofthesystemdivision,isdividedaccordingtoindustrysectors,aswellassaleschannels,supportthedifferentfunctionofthedepartment.Buttoday,theoriginalmatrixmanagementstructurehasexposedsom
7、eweaknesses,suchasincreasingcost,excessivefriction,sotheIBMofregionalandglobalheadquarterssubsidiaryofthefunctionsofthenewdivisionoflabor,theformerismorefocusedonmarketingstrategies,productlocalization,andthelatteristofindthemostsuitableoutsourcingchanne
8、ls,focusonfinancialdevelopment,theintegrationofthecallcentercanbeunifiedprocessingbusiness.Thismeansthatwiththedeepeningofglobalization,itshouldbetimelytoconsiderthehorizontalandverticalstructureofthematrixtobemorerefineda
