资源描述:
《电器专卖店员工管理制度(employee management system of electric appliance franchised store)》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、电器专卖店员工管理制度(Employeemanagementsystemofelectricappliancefranchisedstore)FranchisedstoreoperationsmanagementmanualSource:browsetimes:3835XXfranchisedstoreoperationsmanagementmanualChapter1XXbrandintroductionI.thedevelopmentofXXcompanyTwo,"XX"brandcultureThree,"XX"brandvalu
2、eFour,thecompanymissionFive,lookingforwardtothefutureThesecondchapter,franchisedstoremanagementsystemI.managementstructureoffranchisedstoresTwo,storepersonnelmanagementsystem(1)attendancemanagementsystem;(two)vacationandleavesystem;(three)resignation,transferanddismissal
3、(four)promotionsystem;(five)appearancestandard;ThethirdchapterisaboutthecodeofconductforfranchisedstoreemployeesFirst,shoppingguiderepresentativesshouldhaveknowledge(1)thejob,missionandroleoftheshoppingguide;(two)theresponsibilitiesandscopeoftherepresentativeoftheshoppin
4、gguide;(three)theroleofshoppingguide(four)basicknowledgeofshoppingguidegeneration;Two,shoppingguiderepresentativesshouldhavetheprofessionalknowledge(1)theproductknowledgethattheshoppingguideshouldhave(two)thedisplayknowledgethattheshoppingguideshouldhave(three)theservice
5、knowledgethattheshoppingguiderepresentativesshouldhave(four)shoppingguideshouldhavesalesknowledge;Thefourthchapter:RegulationsoffranchisedstoreemployeesThefifthchapterisabouttheresponsibilityoffranchisedstorestaffFirst,thestoremanager1,positionobjectives2,jobresponsibili
6、ties3,dailyjobdescription4,theabilitytostoremanagers(thefollowingitemscanbemeasuredbythespecificnumber)Two,helpstoreThree,cashier1,qualityrequirements2,dailyjobdescriptionFour,shopassistant1,facetheworkofshoppingguiderepresentatives2,asamodernshoppingguiderepresentatives
7、shouldhavethebasicqualities3,shoppingguideonbehalfofthepre-sale,sale,andafter-salesserviceThesixthchapter:storeoperationstandardFirst,storemaintenanceandcleaningTwo、dailyoperationprocedureoffranchisedstoreThree,propertymaintenancesystemFour,exclusivestorepaymentmanagemen
8、trulesFive,commodityreplenishment,return,transferproceduresTheseventhchapterisdealingwithfranchisedstor