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1、MemoWriting&ShortReportJessica7/6/20211Whatisamemo?Theterm“memo”(shortformemorandum)isusedtodescribethestandardformatofinternalcommunication,whichanorganizationusesforitsownstaff.7/6/20212memorandumaLatinwordwhichmeans“thingtoberemembered.”Hereitreferstoawri
2、ttenrecordorcommunication,asinabusinessoffice.备忘录7/6/20213FunctionsofamemoAmemomaycommunicateinformation,explainnewprocedures,announcechanges,makerequests,confirmresults,orofferadvice.(Memosarerarelysenttootherorganizations.)7/6/20214ThememoFormatHeadingBody
3、7/6/20215Heading(page1)Tosavetimeandeffort—inwriting,typing,andreading—mostmemosarewrittenonpreprintedforms.Theseformsvaryfromcompanytocompany,butmostincludespacesforthereceiver’sname,thesender’sname,thedate,andthesubject.Thepreprintedwords”to,from,date,ands
4、ubject”indicatetheretheappropriateinformationistobefilledin.7/6/20216Heading(page2)To—identifythereceiverofthememo;From—identifythesenderofthememo;Date—servesasarecordofwheninformationisforwarded,requestsaremade,etc.;Subject—indicatethetopicofthememo.7/6/202
5、17SampleheadingTo:AllStaffFrom:AllenSmith,AdministrativeOfficerDate:November28,2005Subject:OperatingInstructionsforNewCopyingMachines7/6/20218BodyThebodyofthememocarriesaclearlystructuredmessage,whichisoftenwritteninshortnumberedparagraphs.Thebody,includingt
6、hesubjectsentence,shouldbeblockedtotheleftmargin.ThebodyshouldbewritteninplainEnglishtopresentreaderswithanobjectiveandfactualdescriptionofthetopic.7/6/20219FormatBody——msg.OpeningsegmentDiscussingsegmentClosingsegment7/6/202110FormatBody:Openingsegment:直接写出
7、重点，并用一两句子把主要信息写出来。Differentmemoformatshavebeencausingconfusionbetweenofficesandpartners.StartingonMonday,December13th,allmemosshouldbewrittenusingthefollowingstandardformat.Allfrontlinestaffarerequiredtoparticipateintheupcomingcustomerservicetrainingprogram.
8、WearehappytoannouncetheadditionofSabrinaPenangasofficemanager.7/6/202111Discussionsegment:factsandfigures,separatedintoparagraphs,eachdealingwithaparticulartheme;pointsarelogicallypresented.描述背景
