持续改进控制程序

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1、1目的Objective在对所有的顾客在质量、服务（包括时间安排和交付）及价格方面、产品和过程特性（尤其是特殊特性）和质量体系等方面作持续改进，以确保更加全面满足所有顾客要求，不断提高顾客满意程度和本公司的质量目标。Continuousimprovementshouldbemadeinrespecttothequality,service(includingthetimeanddelivery),price,product&processcharacteristics(especiallyspecial

2、characteristics)andqualitysystem,soastomeetthecustomers’moreextensiverequirementsandtoenhancethecustomers’satisfactionandAICQ’squalityobjectives.2适用范围ApplicableScope适用于本公司产品经营生产全过程和支持服务活动的持续改进。Thisisapplicabletothecontinuousimprovementofthewholeoperation

3、processesandsupportservicesofAICQproducts.3职责Responsibility3.1总经理确定全公司性的持续改进目标和批准计划；TheGeneralManagershalldecidethecompany-wideobjectivesofcontinuousimprovementandapprovetheplans.3.2质量部负责组织制订和实施持续改进计划，并验证持续改进计划的执行效果；TheQualityDepartmentisresponsibleforfo

4、rmulatingandimplementingthecontinuousimprovementplansandverifyingtheeffects.3.3各相关部门负责执行和实施持续改进的具体行动计划。Theotherdepartmentsconcernedareresponsibleforputtingthecontinuousimprovementplansintopracticalimplementationandapplication.4工作程序WorkProcedures4.1持续改进项目

5、的提出Presentthecontinuousimprovementproject4.1.1总经理可指定全公司性的持续改进项目及目标。TheGeneralManagershalldecidethecompany-wideobjectivesofcontinuousimprovementandapprovetheplans.4.1.2每个部门每年至少提出1项持续改进项目。更多资料下载请到学习人家http://www.24617.cnEachdepartmentperyearpresentsatleasto

6、necontinuousimprovementproject.4.1.3持续改进建议的提出，必须书面填写《持续改进计划》并提交质量部。Continuousimprovementsuggestionispresentedinwrittenformof“continuousimprovementplan”andsubmittedtoQualityDepartment.4.1.4当产品质量、过程特性符合顾客要求，且过程显示出稳定性和达到可接受的装配能力时，相关部门需制订持续改进计划，对过程不断完善和优化。Wh

7、entheproductqualityandprocesscharacteristicsmeetthecustomers’requirements,andtheprocessshowsstabilityandreachestheacceptableassemblycapability,relevantdepartmentsshallformulatecontinuousimprovementplansandallowtheprocesstobeimprovedandoptimizedcontinuous

8、ly.4.1.5当产品质量、过程特性和生产率等方面存在持续改进的机会时，有关部门也需制订和实施持续改进计划。Whentheproductquality,processcharacteristics,productivityorotheraspectshavesomeopportunitiesforcontinuousimprovement,relevantdepartmentsshallalsoformulateandimplementco