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1、英文简历（客户服务代表）CUSTOMERSERVICEREPRESENTATIVE(Sales) SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING. SUMMARYOFQUALIFICATIONS Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telema
2、rketing,coldcallingandsalesterritorydevelopment. Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million. Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryp
3、rocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel. Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofv
4、endors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.3 Exceptionalcommunication/interpersonalandorganizationalskills. EXPERIENCE 1989-PresentOXBRIDGE,INC. Interfacewithmerchandisingpersonnel,atalllevels,andprovide
5、technicalinformationoncompanyproductsandservices. Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications. Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductex
6、tensivematerialscostingprocesses. Coordinatedeliveryschedulesandmonitordeliverypersonnel. OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice. Respondtoandresolvecustomercomplaints. Manageofficeoperationsandproducecorrespondence.
7、 Controlstockandconductpurchasingprocedures. Assistsalesdepartmentinestablishingclientbase/salesterritories.3 EDUCATION 1993-PresentPROPHETJUNIORCOLLEGE AssociateDegreeProgram ComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing(Mult
8、imate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition. Notice Backgroundsummaryaccentuatescandidate'sacquiredprofessionalskillsandimpressivetrackrecord. Listingrel
