关于接听电话的最常用语句与词汇

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1、关于接听电话的最常用语句与词汇MakingacallcaseYoucansayGiveyournameandcompanyMynameis...I'amfrom...SaywhoyouwanttospeaktoI'dliketospeakto....,please?CanIspeakto....,please?TakeamessageOffertotakeamessageCanIgivehim/heramessage?CanItakeamessage?AskforthenameWhoiscalling,ple

2、ase?AskforthetelephonenumberWhatisyournumber,please?Canihavethenumber,please?CheckinformationCanyourepeatthat,please?Justletmecheckthat.CheckthenumberCanyoucheckthenumber?CheckthespellingCanyouspellthat,please?BepoliteI'msorry.I'mafraidthat...Sorryto....寻找他

3、人的表达方法：1.It'surgent.CouldIhavehermobilephonenumber?2.CouldyoutellmewhereIcanreachher?3.Thisisanemergency.Ineedtogetincontactwithhimrightnow.4.I'llcallheragain.我会再打给她。5.I'llcallbacklater.我稍后会再打来。6.PleaseaskMissChentocallmeback.请陈小姐给我回电话。7.Couldyoutellhertoca

4、llCarolassoonaspossible?能不能请她尽快8.Letmecallbacklateragain.Thankyou.我稍后再打电话来。谢谢你。1.It'surgent.CouldIhavehermobilephonenumber?情况很紧急，我能要他的手机号吗？2.CouldyoutellmewhereIcanreachher?请告诉我哪里可以找到他？3.I'amsorrytokeepyouwaiting.很抱歉让您久等了。4.Iamsorryforthelate.很抱歉，我来晚了。打错电话1

5、.I'msorryIhavethewrongnumber.抱歉，打错电话了。2.Isthis02-2718-5398?这是…….？3.I'msorry.IthinkImusthavedialedthewrongnumber.抱歉，我可能打错电话了。4.CouldIcheckthenumber?Isit2211-3344我能核对一下电话号码吗？这是？帮忙转分机1.canihaveextensiontwo-one-one,please?请帮我接211分机。2.mayispeaktodavid,extensiont

6、ow-one-one?请找David,分机2113.extensiontwo-one-one,please.请接211分机。13关于票务预定的最常用词汇caseYoucansay...GiveyournameMynameis....I'mfrom....ExpressyourdestinationIwanttoflyto....Ihaveaninquiryaboutflightsto....DayandtimeIwanttotraveltomorrowmorning.Arethereanyflightsnex

7、tFriday?ClassofticketIwanttotravelfirstclass.Onepassengertravellingbusinessclass.CheckinformationWhat'sthecheck-intime,please?Whendoicheck-in?Whichterminalisit?WhattimedoIarrivein...?Isitadirectflight?Isthereastopover?关于预订酒店的最常用词汇RESERVINGAFLIGHTGiveyouname

8、:Jerrysays…youcansay…ThisisJerryfromBiburysystem.Mynameis…Destination:IhaveanenquiryaboutflightstoFrankfurt.Iwanttoflyto…Dayandtime:Arethereanyflightstomorrowafternoon?Iwanttotraveltomorrowmorning.next