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时间:2019-07-02
《基于平衡计分卡的医院绩效管理研究——以TD医院为例》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、天津财经大学硕士学位论文基于平衡计分卡的医院绩效管理研究——以TD医院为例姓名:甘政鑫申请学位级别:硕士专业:企业管理指导教师:凌培全20090501AbstractInrecentyears,Treatmentdifficult.expensivemescaltreatmenttoplaguethedailylivesofourresidents,Hasbecomeamajoreventinpeople’Slivelihood。April6.2009,theXinhuaNewsAgencyissued”tIleviewoftheCPCCe
2、ntralCommitteeandStateCouncilonthemedicalandhealthsystemreforrn”.Theshort.termgoalis:toreducetheburdenofresidentseffectivetreatment,toeffectivelyalleviatethe’difficulttohavemedicalcare.thelong—termgOaJist0Establishandimprovethebasicmedicalandhe2Llthsystemcoveredurbanandnlr
3、alresidents,toprovideasafe,effective,convenientandinexpensivemescalandheaJthservices.Hospitalisthemainproviderofhealthcareservices.duetosolvethedifficultproblemofexpensivemedicaltreatment,isnecessarytofurtherimprovetheefficiencyofhospitaloperationstoensurethemedicalsafetya
4、ndmedicalquality,toprotecttheinterestsofpatients.Reformofpublichospitalsbeganapilotin2009,themainpurposeofreformistOimprovethe1evelofservicesinpublicmedicalinstitutions,toestablishahighlyefficientoperatingmechanism.FromthestatusquoofChina’Sview,Hospitalmanagementhavesomedr
5、awbackasfollow.Thefirstisthelackofresourceutilization.Asaresultofpublichospitalsandgovernmentsupportishnkedtolower-costaccesstoresources,SOhospitaladministratorsdidnotattachimportancetotheefficientuseofresources,resultinginsomeoftheresourcesofidleorwasted.Thesecondisthelac
6、kofaneffectiveincentivemechanism,Hospitalservicesaresignificantregional,SOtheyhavelittlecompetitivepressures,thecompetitivenessofhospitalcomemainlyfromthedegreeoftilt,ratherthantheviabilityofthehospitalitself,somehospitalstaftmemberslackthecouragetoinnovateandeffectiveince
7、ntives.thusaffectingtheoveralloperationalefficiencyofhospitals.Thethirdisthelackofoverallgoalofthehospital,HospitalmanagementinChinaisdividedintogeneralmedicalcare,teachingandresearchinthreeparts.allworkcarriedoutintheirrespectivefields.Thereisnooverallobjective.thehospita
8、lresourceallocationandutilizationindisordersituation.Inordertosolvetheseproblems,wemustbu
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