Trust, The Trouble with

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1、TheTroublewithTrustTheTroublewithTrustTheDynamicsofInterpersonalTrustBuildingFrédériqueSixVrijeUniversiteitAmsterdam,TheNetherlandsEdwardElgarCheltenham,UK•Northampton,MA,USA©FrédériqueSix,2005Allrightsreserved.Nopartofthispublicationmaybereproduced,s

2、toredinaretrievalsystemortransmittedinanyformorbyanymeans,electronic,mechanicalorphotocopying,recording,orotherwisewithoutthepriorpermissionofthepublisher.PublishedbyEdwardElgarPublishingLimitedGlensandaHouseMontpellierParadeCheltenhamGlosGL501UAUKEdw

3、ardElgarPublishing,Inc.136WestStreetSuite202NorthamptonMassachusetts01060USAAcataloguerecordforthisbookisavailablefromtheBritishLibraryISBN1845422902(cased)PrintedandboundinGreatBritainbyMPGBooksLtd,Bodmin,CornwallContentsListoffiguresviiListoftablesi

4、xAcknowledgementsxi1Introduction12Foundationsforatheoryoftrustbuilding113Methodology314Creatingatrust-enhancingorganizationalcontext435Buildinginterpersonaltrust816Dealingwithtrouble1067Conclusions145AppendixA:researchdesign158AppendixB:trust-building

5、actions172References176Index185vFigures2.1Interactivetrust-buildingprocess162.2Typesofoverallrelationalsignals223.1Overviewofresearchdesign344.1Distributionofleveloftrustbuilding535.1Hypothesizedstructureoftheoreticallyderivedcategoriesfortrust-buildi

6、ngactions995.2Resultsforhypothesizedstructureoftheoreticallyderivedcategoriesfortrust-buildingactions1005.3Resultsformodifiedstructureoftheoreticallyderivedcategoriesfortrust-buildingactions1026.1Expostevaluationofeventandimpactonrelationship1126.2Hyp

7、othesizedcoremodelforthestudyofimpactoftroubleontrustinrelationship1156.3Hypothesizedcompletemodelforthestudyofimpactoftroubleontrustinrelationship1166.4Distributionofimpactoftroubleeventontrustinrelationship1186.5Distributionoftotalactionofleadplayer

8、1196.6Distributionoftotalreactionofotherplayer1206.7Distributionofevaluationoftroubleevent1216.8Distributionofseverityoftrouble1226.9Distributionofstrengthofinterdependence1236.10Modifiedcoremodel:Krauthammer1276.11Modifiedcoremodel:Deerns1286