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1、Roomtohaveagreatstart成功的开始Food&BeverageCashier餐饮收银员HotelLevel:酒店等级：JobBand:职位等级：I-V——五99Department:部门：ReportsTo:直属上级：Food&BeverageServices餐饮服务部门Food&BeverageSupervisor,RestaurantManager,Food&BeverageManager,DirectorFood&Beverage餐饮主管>餐厅经理>餐饮经理>餐饮助理经理>餐饮总监JOBOVERVIEW职位概述•Handiesthebillingandreceiv
2、ingofpaymentsinalloutletsinatimely,accurateandprofessionmannerwhichensuresguestsatisfactionandminimizeslossestothehotel.Assiststhefoodandbeverageteamwithfoodandbeveragepreparation,serviceandclearingandcleaninginpeaktimes.•及时、准确和专业的处理所有餐厅的账单和收款，确保客人的满意度和将酒店的损失降到最低。在餐厅的高峰期协助餐饮队伍的餐饮准备，服务和清理清洁工作。•Ad
3、heretolocalregulationsconcerninghealth,safety,orothercomplianeerequirements,aswellasbrandstandardsandlocalpoliciesandprocedures・•遵守当地的卫牛和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。AtInterContinentalHotels&Resorts®wewantourgueststofeelspecial,cosmopolitanandIntheKnowwhichmeansweneedyouto:•Becharmingbybeingappr
4、oachable,havingconfidenceandshowingrespect.•Stayinthemomentbyunderstand!ngandanticipatingguests,needs,beingattentiveandtakingownershipofgettingthingsdone.•Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲际酒店及度假村®,我们希望宾客感觉风格独特、时尚现代和深入
5、洞悉，这意味我们需要你：•亲切、充满自信、体现尊重来展现富有魅力的你。•理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。•见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。DUTIESANDRESPONSIBILITIES工作职责•ProfessionallyhandleenquiriesbillingandpaymentofbillsincompliancywiththehotefsestablishedOothenghttbngShowmccareAimhigherpoliciesandprocedures•按照酒店的规章制度专业的
6、处理询问，结账和付款。•StrictlyadheretothehoteLsestablishedpoliciesandprocedureswithregardtothehandlingofpayments,credit,housefundsandshifthandover•严格遵守酒店的规章制度处理与付款，信用，住房积金和交接班相关的事宜。•Ensurethatsufficientstocksofchecks,printedmaterials,cigarettesandsmalldenotationareavailableatalltimesintheoutlet•确保餐厅随时储备足够
7、的账单，印刷品，香烟和小的标志。•Verifythepostingsmadebythewaitstaffonthepre-checkingterminalsandwherenecessarytomakeamendmentstoitemsbilled,numberofguests,etcinaccordaneewiththehotePsestablishedpoliciesandprocedures•验证服务员在预检机上输入的账冃，必要时按酒店的
