英文面试客服代表自我介绍.doc

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1、英文面试客服代表自我介绍　　　　　　Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.　　Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;sa

2、lesincreasedfrom$8to$25million.　　Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.　　Extensiveexperienceinfacilitatingoperati

3、onalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.　　Exceptionalcommunica

4、tion/interpersonalandorganizationalskills.　　EXPERIENCE　　1989-PresentOXBRIDGE,INC.　　Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.　　Interactwithcustomers,providingadviceintheselectionofproducts.Mon

5、itorproductiontoensurerealizationofcustomerspecifications.　　Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.　　Coordinatedeliveryschedulesandmonitordeliverypersonnel.　　Organizepromotionaldemon

6、strationactivitiesforhomeandHewYorkmarketingoffice.　　Respondtoandresolvecustomercomplaints.　　Manageofficeoperationsandproducecorrespondence.　　Controlstockandconductpurchasingprocedures.　　Assistsalesdepartmentinestablishingclientbase/salesterritories.　　EDUCA

7、TION　　1993-PresentPROPHETJUNIORCOLLEGE　　AssociateDegreeProgram