精美流程图模板--办公精美PPT

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1、eOfficeeConsultingeVentureeSolutioneCompanyBusinessDomaineBizStrategyConsulting.eBizManagementConsultingeBizRestructureConsultingeCRM(Webcallcenter)eCommunityeFAX(DialFax)eIRMWCMSRealestateportalNetworkswapserviceInternetFaxTourportalInternetbroadcastingCommunityportal

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4、tomereBizSolutionanalysis_CRMCRM:CustomerRelationshipManagemente-CRMCRMeBizSolutionanalysis_CRMAnalyticalCRMCollaborativeCRMOperationalCRMDataWarehousingIntegration협업CRM은분석과운영시스템의통합CustomerRelationshipManagement전방위업무를지원하는시스템데이터마이닝기술이이슈판촉팀CustomerCustomerCustomerCustome

5、rCustomerCustomer마케팅팀관리팀기획팀영업팀고객지원팀e-CRM도입동기마케팅효율화와고객지원강화경쟁사대비우위확보전사적회원관리통합충성고객잠재고객휴면고객CRM도입효과마케팅부문:마케팅정보시스템구축으로타겟팅효과향상영업부문:전산정보의통합활용으로보다빠른고객응대CRMSystemonetoonemarketingInformationPortaleGSTransactionInformationeGSeGSTransactionPortale-Gov.ServiceIntegratione-Governmen

6、tServiceNetworkWebsiteStrategySiteESiteBSiteHSiteFSiteASiteGE-bizTransformationASISTOBESiteCSiteDStrategyandImplementatione-ShoppingInformationeBusinessBusinessFunction&StrategyHimart2.하이마트는충성고객이이끌어간다.성장과이익충성고객서비스품질매우만족내부고객만족[팀웍,동료애]왜친절해야하는가?PublishInteractTransactInte

7、grateCustomerInformationAccessHSECommunicationCustomerandTechnicalSupportSupplierRelationshipManagementElectronicOrdertoCashElectronicProcurementSupplierBidding&SelectionIntegratedPlanningandForecastingIntegratedPlantManagement출처:앤더슨컨설팅e-Business구현단계_FulfillDemandPropo

8、sal-WebSite및System통합안Value2003200420052006각사이트별구축/운영온라인홍보채널시스템호스팅e-Branding최적화국내외B2B/B2E기반최적화Web기반업무최적화(EIP정착)persona