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新课标人教版课件系列《高中英语》选修(模块)7-3.3
1Listeningandspeaking
22.Speaking&Writing1.Reading&Discussing(Page25-Page26)
31.Reading&discussing
41.Beforeyoulisten,readtheadvertisement,Page25;anddiscussthesequestions.(1)Whatcanyouexperienceonthistour?(2)Wouldyouliketogoonthistour?Whataspectofthetourwouldyoulikebest?
5(3)Whenwouldyougetarefund?2.Thedialoguesbetweentouristsandatourguidetakeplaceafterawhalewatchingtour.Beforeyoulisten,decidewhichaspectsofthetourthetouristsmightthink
6weregood(G)andtheaspectstheymightcomplainabout(B).Listentothetapeandcheckyouranswers.Thenlistenagainandnumbertheaspectsintheorderyouhearaboutthem.(Ex2,Page25)
73.Listenagain.Whenthetouristcomplained,whatresultdidhe/shewanttogetfromthetourguideandwhatwastheactualresult?Completethetableforeachdialogue.(Ex3,Page26)
8Dialogue1I’msorrybut____________________withthetour.Well,itwas___________________outside…Mytwokids_____________________.4.Listentotheexpressionsthateachcustomerusedtomakehis/hercomplaint.Completethesentences.(Page26)weweren’tveryhappysowetwecouldn’tgoareverydisappointed
9Dialogue21)Yes,thewhaleswereawesomebut______________________.2)I’msorrybut_____________________,InowhavetomakeanotherairlinebookingandIhavenoideawhetherthere’llbeanyseatsavailable.__________________.I’mfeelingveryannoyedthat’snotgoodenoughI’dlikeafullrefund
10Dialogue3Excuseme,thetour_______________________________________andwe’d_____________please.2)_____________________________aswe’revisitorstothisareaandwe’releavingtomorrowmorning.3)Well,actually,____________________.husbandandIhadexpectedlikearefundI’mafraidthat’snogoodforuswe’dlikeafullrefundwasn’twhatmy
115.Listentothefirstdialogueandfillinthemissingwords.Thenreadthelinesaloud,payingspecialattentiontostressandintonation.(Page26)TOURGUIDE:I’msorrybutwe____________theweatherandyou________thewhales.can’tcontroldidsee
12ANGELA:Well,I’mafraidthat’snot__________.I’dliketotalktothemanager.TOURGUIDE:I’msurethatwon’t________________.Iknowhe’ll_____withme.The___isthatyou_______whales.goodenoughdoyouanyagreefactdidseegood
13LISTENINGTEXTCOMPLAININGABOUTAWHALEWATCHINGTOURANGELA:Excuseme.TOURGUIDE:Yes,howcanIhelpyou?Dialogue1
14ANGELA:I’msorrybutweweren’tveryhappywiththetour.TOURGUIDE:Oh,whatwastheproblem?ANGELA:Well,itwassowetwecouldn’tgooutside…Iknowweheardthewhalesandsawthemonthevideocameraandthatwasgreat,butwereallywantedtostandoutsideandwatchthewhalesfromthere.Mytwokidsareverydisappointed.
15TOURGUIDE:I’msorrybutwecan’tcontroltheweatherandyoudidseewhales.ANGELA:Well,I’mafraidthat’snotgoodenough.I’dliketotalktothemanager.TOURGUIDE:I’msurethatwon’tdoyouanygood,Iknowhe’llagreewithme.Thefactisthatyoudidseewhales.(fadeout)
16TOURGUIDE:Goodbye,Ihopedyouenjoyedthetour,sir.ANDREW:Yes,thewhaleswereawesomebutI’mfeelingveryannoyed.TOURGUIDE:Really?(inasurprisedvoice)Dialogue2
17ANDREW:Yes.Yousee,I’vemissedmyflight.IfI’dknowtheboatwasgoingtobelateback,Iwouldn’thavecome.TOURGUIDE:Yes,Iunderstand,butwehadaproblemwiththeboatatthelastminutethatweneededtofix.
18Thesafetyofourpassengersisveryimportanttous.So,I’mafraidwecouldn’tavoidstartinglate.ANDREW:Yes,butyoushould’vecheckediftherewasanyonelikemewhoneededtobebackbymidday.Anyway,I’dlikearefund,please.
19TOURGUIDE:Well,Icanrefundhalfthefare.ANDREW:I’msorrybutthat’snotgoodenough.InowhavetomakeanotherairlinebookingandIhavenoideawhetherthere’llbeanyseatsavailable.I’dlikeafullrefund.
20TOURGUIDE:Well,that’snotuptomebutI’llgoandtalktothemanager.ANDREW:Thanks.MANAGER:(musictoindicateafewminutespassing)MrLangton,I’mterriblysorrythatwe’vecausedproblemsforyou.
21Ofcourse,we’llgiveyouafullrefund.Justcomeintotheofficewithme.ANDREW:Thankyou.
22Dialogue3SHARON:Excuseme,thetourwasn’twhatmyhusbandandIhadexpectedandwe’dlikearefundplease.TOURGUIDE:Youweren’tsatisfiedwiththetour?
23SHARON:Well,wereallylovedseeingthebirdlife…andthedolphinsandseals…butwesawonlyonewhaleandthatonewastoofarawaytoseeproperly.Andwereallycameonthetourtoseethewhales.
24TOURGUIDE:Ahha,Isee.Itellyouwhat,whydon’tyouandyourhusbandcomebackforatouronanotherday-freeofcharge,ofcourse.
25SHARON:I’mafraidthat’snogoodforusaswe’revisitorstothisareaandwe’releavingtomorrowmorning.TOURGUIDE:Well,inthatcase,we’llreturnhalfyourfares.
26SHARON:Well,actually,we’dlikeafullrefund.TOURGUIDE:I’msorry…ifyoureadthebrochure,wesaythatwe’llrefundhalfthefare.SHARON:OK,thanks.TOURGUIDE:You’rewelcome.
272.Speaking&writing
28Withyourpartner,makeupdialoguesforthefollowingsituations.Useexpressionsliketheonesonthenextpage.Performthemforyourclass.Thenwritethemdown.
29I’msorrybut…I’mafraid….That’snotgoodenough.I’dlikearefund,please.I’dlikeafullrefund.That’snogoodforme.I’dliketotalktothemanager.Usefulexpressions:
30I’mnotfeeling(happyabout/satisfiedwith…etc)I’mnotfeeling(unhappyabout/unsatisfiedwith/annoyedwith…etc)
31Youmissedyourflightbecauseyouthinkthatitwasnotannouncedovertheloudspeaker.Customer:ExcusemebutI'mfeelingveryannoyedbecauseI'vemissedmyflight.I'msureitwasn'tannounced.I'vegottogettoBeijingbytonight.IsthereanotherflightIcangoon?Situations:
32Airlineofficial:Allourflightsareannounced,sir/madam,butI'llseeifIcanbookyouonanotherflight.Canyoushowmeyourticket?Customer:Sure.Airlineofficial:I'msorrybuttherearen'tanyseatsavailableontheflightstodaybutIcangetyouonaflightearlytomorrowmorning.
33Customer:I'msorrybutthat'snotgoodenough.I'vegottogettoBeijingtoday.Airlineofficial:Well,there'snothingIcandoaboutit.Customer:Then,I'dlikearefundplease.I'llgowithanotherairline.Airlineofficial:Fine.
342.Thefishyouorderedtastesterrible.Complaintothemanageroftherestaurant.Customer:Excuseme.Waiter:Yes,sir/madam.Customer:I'mafraidthatthisfishIorderedtastesterrible.Waiter:Ohreally.What'stheproblemwithit?Customer.Itdoesn'ttastefreshtome.I'dliketoordersomethingelse.
35Waiter:Well,I'llgoandtalktothemanager.Customer:Thanks.(Amomentlater)Waiter:Yes,that'llbefine.Here'sthemenu.Customer:Thanks.
363.Thetrousersthetailorhadmadeforyouaretooshort.Complaintothetailor.Customer:Goodmorning.I'msorrybutwhenIputthesetrousersonthismorningIfoundthattheyweretooshort.Canyouletthemdownforme?Tailor:Well,that'llcostextra.
37Customer:Butit'snotmyfaultthattheyaretooshort.Tailor:Well,Imeasuredthelengthwhenyouwerehereandyouagreedtothatlength.Customer:Areyousureyouwon'tlengthenit?Tailor:No,Icertainlycan't.Ifyouwantmetolengthenthetrousers,you'llhavetopayabitmore.Customer:Well...OK.
38FinishtheexercisesonPage68-69.Homework