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1、Unit2ManagementManagementisimportant.Thesuccessorfailureofbusinessorganizations,governmentinstitutionsandpublicsectorservices,voluntaryandnon-profitorganizations,sportsteams,andsoon,oftendependsonthequalityoftheirmanagement.Thisunitincludesadiscussionofthequalitiesrequiredbymanagers,adefinitio
2、nofmanagement,considerationoftheroleofthemeetingsinmanagement,acriticalviewofthemanagementofonelargeAmericanmultinationalcompany,andaninterviewwiththemanagerofaBritishdepartmentstore,whodiscusseshisjob.Beforethediscussiononthequalitiesrequiredbymanagersandthedefinitionofmanagement,maybewecandi
3、scussthecartoon.What’sthejoke?WecanassumethatMr.Farvisrunsthiscompany(hisnameisonthedoor).Whatcanwesayabouthismanagerialskills,orhisapparentlackofthem?Discussinpairsfortwominuteswhatexactlymanagersdo,concerningorganizing,settingobjectives,allocatingtasksandresources,communicating,motivating,an
4、dsoon.1aDiscussionWhatismanagement?Isitanartorascience?Aninstinctorasetofskillsandtechniquesthatcanbetaught?Managementisamixtureofinnatequalitiesandlearnableskillsandtechniques.Whatdoyouthinkmakesagoodmanager?Whichfourofthefollowingqualitiesdoyouthinkarethemostimportant?Beingdecisive:abletomak
5、equickdecisionsBeingefficient:doingthingsquickly,notleavingtasksunfinished,havingatidydesk,andsoonBeingfriendlyandsociableBeingabletocommunicatewithpeople-----Beinglogical,rationalandanalyticalBeingabletomotivateandinspireandleadpeople-----Beingauthoritative:abletogiveordersBeingcompetent:know
6、ingone’sjobperfectly,aswellastheworkofone’ssubordinates-----Beingpersuasive:abletoconvincepeopletodothingsHavinggoodideas-----Arethereanyqualitiesthatyouthinkshouldbeaddedtothislist?Whichofthesequalitiescanbeacquired?Whichmustyoubebornwith?Thereareclearlynodefinitiveanswersastowhichoftheseskil
7、lscanbeacquired.1bReadingPeterDrucker,the(Austrian-born)Americanmanagementprofessorandconsultant,istheauthorofmanybooksaboutbusiness.ThistextsummarizessomeofPeterDrucker’sviewsonmanagement.Itparaphrasestheextendeddefinitionofmanagementh
