《点菜师技巧培训》

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1、第1题：下面不属于点菜师必须所具备的条件“三心二意“中的三心的是：    A.耐心B.关心C.信心D.爱心 第2题：下面关于各种类型的客人的口味说法错误的是：    A.女士的口味重一点B.10岁左右的孩子，他们喜欢吃甜食或者一些油炸性的东西C.老人就不能吃太硬的食物D.以上说法均正确 第3题：点菜师在日常工作服务中经常用到的一种办法是：    A.利用第三者意见法B.加码技术法C.加法技术法D.利用客人之间的矛盾法 第4题：一个鸡蛋和两个鸡蛋的问题，引申到餐饮企业里面是点菜师所运用语言里面的哪一种对话方式：    A.提供两种可能法

2、B.用选择问句C.加码技术法D.加法技术法 第5题：服务人员研究客人消费心理的首要前提是：    A.观察消费者的消费行为B.了解客人的消费心理Opinionsandsuggestionsontheparty'smasslineeducationalpracticeAccordingtothecentralandprovincial,municipalunifieddeployment,accordingtomunicipalPartycommittee"aboutcarryingouttheparty'smasslineeducat

3、ionalpracticeactivityinthecity'simplementationopinions,thespiritoftheparty'smasslineeducationalpracticeactivitiesfrom20**inJanuaryto99months,carriedoutatalllevelsofdepartmentsanddirectlyaffiliatedinstitutionsandgrass-rootspartyorganizations.AccordingtomyactualCounty,the

4、countytocarryouttheeducationpracticeputforwardthefollowingimplementationopinions.First,theoverallrequirementsCountycountyeducationpracticetotheeighteenPartyofeight,thespiritofthethethirdPlenarySessionofthe18thCPCCentralCommitteeastheguidance,conscientiouslyimplementthes

5、piritofgeneralsecretaryXiJinpingbookseriesofimportantspeech,earnestlyimplementtheCentralCommitteereally,opinionsandadvice><<>,

6、shbath,curetreatment,thegeneralrequirementsof"forthepeoplepragmatichonestpeopleasthetheme,incarryingforwardthespiritofZhuanglangZhuang,improvetheirworkstyle,servicetothemassesofthepeople,thefoundationofconsolidatinggrassroots,promotetransformationacrossefforts,tofurther

7、implementthecentraleightregulationsand

8、lding,carryoutthewholewindspirit,resolutelyopposeformalism,bureaucracy,hedonismandwastefulextravagancetosolvet