物业公司绩效考核kpi指标及方案

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1、物业公司绩效考核KPI指标及方案1工程管理部关键绩效考核指标序号KPI指标考核周期指标定义/公式资料来源1设施设备检修计划完成率月/季/年度×100%工程管理部2特种设备保养计划完成率月/季/年度×100%工程管理部3零修急修及时率月/季/年度×100%工程管理部4公共设施完好率月/季/年度×100%工程管理部5维修质量合格率月/季/年度×100%工程管理部6机电设备完好率月/季/年度×100%工程管理部7业主对维修满意率月/季/年度对维修服务满意和基本满意的业主占接受维修服务业主总数的百分比客户服务部2环境管理部关键绩效考核指标序号KPI指标考核周期指标定义/公式资料

2、来源1绿化计划完成率月/季/年度×100%环境管理部2保洁达标率月/季/年度×100%环境管理部3绿化完好率月/季/年度×100%环境管理部4垃圾清运及时率月/季/年度×100%环境管理部5保洁预算达成率月/季/年度×100%财务部6绿化预算达成率月/季/年度×100%财务部7业主对环境满意率月/季/年度对环境满意和基本满意的业主占业主总数的百分比客户服务部shouldbetightened,noloose,TerminalBoardwiringshouldbeoneoneachside,nomorethantwo.J,shieldedwire,sparewirebin

3、dingorder,reliablegrounding.7.7qualitystandard7.7.lcablesthroughthecableembeddedtubemakinguseofgalvanizedsteelpipe,tubeendswithoutburrs,smooth.7.7.2pipedoesnotallowbending,bendingthebendradiusshouldbe≥4timestimestheouterdiameterofthetubein.7.7.3ellipticityofabenttube,pipediameter≤60mm,no

4、t>8%,diameter>760mm,not>6%.7.7.4makingcablesburiedpipingapplicationrootproduction,growingwhereinterfaceisrequired,onlystraightpipe,onlythewireportconnections,weldedconnectionsarenotallowed.7.7.5servicesleeveshouldhaveagoodgrounding.7.7.6cabletraysinstallation,burrsanddirtandcorrosiontrea

5、tmentshouldbecarriedout,installthebridge...7.8.1.7pipingandpiping,equipmentandequipmentorpipingandotherequipmentshallhavesufficientexpansiongapinhotsituations.7.8.1.8metaltemperatureoftheinsulatinglayer(hot)=shell-walltemperatureofenvironmenttemperature≤40°c.7.8.2paint7.8.2.lpaintofequip

6、mentandpipelinesshouldhaveatleastaprimer(redpaint)andfinish.7.8.2.2paintappearancecoloruniform,withoutpaint,rust,flaking,wrinkles,flowmarks,scum,paintparticlesandvisiblebrushmarks.7.8.2.3interlayershouldbetightandwithoutstratification.7.8.2.4pipelinesasphalt,fiberglassfabriccorrosion,ext

7、ernalappearanceshouldnevershowsurroundedbyglassfiberclothuniform,dense,paintedpitchinspectionshouldbenodelamination,cavitation,homogeneityofasphaltcoating,brushingeachlayerthicknessinaccordancewithdesignrequirements.Standard7.97.9structureplacementprocess.1fair-facedconcr