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1、大学英语四人长对话-退货大体情景就是A买了个MP3,第二天就坏了，A的朋友B陪A一起去退货，结果售货员支支吾吾一直不肯退，最后叫出来经理依然支支吾吾，然后B佯装打315求助，经理才给退了货。B:Oh,it’syou,A..A:Hey,B.Fancymeetingyouhere.How’sthingsgoing?B:Sofarsogood.Look,I’mgoingtotheTesco.Iwanttobuysomedailyuse.Howaboutyou?A:Totellthetruth,I’mgoingthere,too.B:Really?A:Yes.I’mgoingthe
2、reformynewMP3whichboughtthereyesterday.B:Howdoyoulikeyournewmp3?Ialsowanttobuyanewone.A:Don’tmentionit.Itworkedverywellyesterday，butnowitdoesn’twork.B：Itsoundsincredible.Haveyoucheckedthebatteries？A：Actually，Ihavecheckedallthethingsincludingbatteries，butitstilldoesn’twork。B：Letmehavealook。
3、A:Hereyouare。B：Er…..OK.Let’sgotothecounterandaskforreturning.Oh,haveyoupickedthereceipt?A:Ofcourse.It’samust.C:Goodafternoon.CanIhelpyou?B:Yes,We’dliketoreturnthismp3.C：Istheresomethingwrongwithit？A:Yes,Iboughtityesterday,butitdoesn’tworknow.C:Well,ourproduction’squalityisalwaysverygood.Ma
4、ybeyoudidsomethingbadtoit.Hmm,letmehaveacheck,perhapswecanrepairitforyoufreely.B:Oh,nonono..youdidn’tgetit,wewanttoreturnit,notrepairit.C:Hmm,Iknowyouridea,butyoucheckedityesterdaywhenyoubuyit,andatthattime,itworkedwell.I’msureyouhavedonesomethingbadtoit.A:I’mverysurethatIdid’t.What’smore,
5、IrememberitclearlythatyousaidIcanreturnthemp3inthreedaysandexchangeitinsevendays.C:Hmm.Ineedtoaskinstructionsfrommymanager.B:Canwetalktoyourmanagerfacetoface?C:Er,bossisverybusyatthemoment.B:Thenwecanwaithereuntilhefinishedallworks.C:Allright,allright.Pleasewaitamoment.C:MayIcomein?D:Yes,w
6、hathappened?C:Twocustomsboughtamp3fromourmallyesterday,butitdidn’tworknow,sotheywantareturning.D:What?It’soutofthequestion.Haven’tyoumadethemrealizethataskingforreturninginourmallisastupidaction?C:Ihadtriedmybest,buttheystillwanttotalkwithyou.D:Maybeyoucanprepareforyournewjob.Wherearethey？
7、C:Justatthecounter.D:Goodafternoon，everyone.I’mthemanagerhere.WhatcanIdoforyou？B:Thesellershouldhavetoldyouwhathappened.Wewanttoreturnthemp3.D:Hmm,generallyspeaking,digitalproductionsespeciallymp3soldbyusarealwaysinhighqualityandourqualityandserviceishighlyspo
