have you ever been in a conflict(冲突)- do you know how to solve it- 阅读理解答案

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1、Haveyoueverbeeninaconflict(冲突)?Doyouknowhowtosolveit?阅读理解答案　　Haveyoueverbeeninaconflict(冲突)?Doyouknowhowtosolveit?Conflictresolutionisapeacefulwayoftryingtosolveaconflict.Bothsidesintheconflictexplainwhattheythinkhappenedtocauseit.Thepersonwholistenstobothsi

2、desiscalledthemediator(调解人).　　Afterbothsidestellwhattheythinkhappenedtocausetheconflict,theydiscusswaystosolveit.Theytrytocomeupwitha“resolution”thatbothsidesagreeto.Theycannotbeangryduringthecommunication.Everyoneshouldusegoodlisteningandattendingskillswhil

3、etalking.Ifvoicesgettooloudoritappearsthatsomeoneisangry,themediatorwillspeakupandhavethemtreateachotherwithrespect.Afterdifferentsuggestionsaresharedinhowtomediatetheconflict,itistimefor　　discussingthebestsolution(解决办法).　　Hereisanexampleofhowconflictresolut

4、ionworksstepbystepinaschoolplaygroundsetting:　　●Someonesaysastudentpushedhimonthefootballfield.　　●Thepersonwhowasaccusedasthe“pusher”saysitwasactuallyanaccident.　　●Thepersonwhowaspushedgetsthemediator.　　●Themediatortakesthetwopersonstoaquieterplace,awayfromo

5、therstotalk.　　●Themediatorcalmsthemdownandletsthemknowheunderstandstheirfeelings.　　●Eachpersondescribeswhathappened.　　●Themediatorrepeatswhatheheard,soitiscleartoeveryone.　　●Themediatorasksforideastosolvetheproblem.　　●Thetwopersonsoffertheirownsolutions.　　●T

6、hetwopersonshaveadiscussionandcometoanagreement.　　●Themediatormakessurethepersonsfollowthesolution.　　●Themediatorofferspraiseforsolvingtheproblem.　　Conflictresolutioncanbeusedinmanyenvironments.Itencouragespeopletotellwhatreallyhappened,tosharetheirfeelings,

7、andtoworktogetherpeacefullytosolvetheproblem.Itofferspeopleworkablestepstoreachanagreementwiththehelpofamediator.　　tothepassage,iftwostudentshavehadafight,theyhadbetter.　　K.callthepoliceB.getamediator　　C.askparentsforideasD.describethefighttoteachers　　confli

8、ctresolution,themediator’sjobisto.　　L.describewhatreallyhappenedtobothsides　　bothsidesreachanagreementinaproperway　　N.listentobothsidesandthenpunishthetroublemaker　　O.writedownwhatbothsideshavee