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ID:21516053
大小:10.33 MB
页数:98页
时间:2018-10-19
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1、酒店英语1ENGLISHFORCAREERS新职业英语Unit1ReservationUnit1ReservationListeningSpeaking4Warming-Up1Reading23Writing5Project6VocabularyandStructure7ListeningScript8TeachingObjectives1.Afterstudyingthisclass,youshouldbeabletonamedifferentroomtypesinEnglish.2.Knowingaboutboo
2、kingroomsbywhatwaysHomeworkP2roomtypesP2InformationofCRS:(Para3)Unit1Reservationsingleroom—Bdoubleroom—DTWB/standardroom—Atripleroom—CSuggestedAnswersTask1Matchtheroomtypeswiththeircorrespondingpictures.Unit1ReservationA—deluxesuiteB—presidentialsuiteC—executiv
3、esuiteD—juniorsuiteSuggestedAnswersTask2Writeeachoftheexpressionsunderitscorrespondingpicture.Task3Howmanyroomtypesdoyouknownow?Whatarethey?DiscusswithyourpartnerwiththehelpofthewordsinTasks1and2.Unit1ReservationFromTask1and2,nowIknoweightroomtypes.Theyaresingl
4、eroom,doubleroom,TWB(twinbedsroomwithprivatebath)orstandardroom,tripleroom,deluxesuite,presidentialsuite,executivesuite,andjuniorsuite.SuggestedAnswersUnit1ReservationMoreRoomTypes(1):deluxesingleroomsea-viewroomdeluxeweddingsuiteUnit1ReservationMoreRoomType
5、s(2):familysuiteUnit1ReservationMoreRoomTypes(3):ChinesesuiteJapanesesuiteTask1Trytoanswerthefollowingquestionsbeforeyoureadthepassage.WhyisthereservationveryimportantintheworkofFrontOffice?2.HowcantheCentralReservationSystemfacilitatethereservationwork?Reading
6、Unit1ReservationReadingUnit1ReservationSincemostpeoplemakereservationsbeforetheirstay,theReservationDepartmentusuallybecomeshotelguests’firstcontactwiththehotel.Efficientandhigh-qualityreservationservicewillcreateguestsatisfactionandbringhotelprofitabilityi
7、nreturn.Therefore,reservationisanimportantFrontOfficefunction.SuggestedAnswers1.WhyisthereservationveryimportantintheworkofFrontOffice?ReadingUnit1ReservationSincemostpeoplemakereservationsbeforetheirstay,theReservationDepartmentusuallybecomeshotelguests’f
8、irstcontactwiththehotel.Efficientandhigh-qualityreservationservicewillcreateguestsatisfactionandbringhotelprofitabilityinreturn.Therefore,reservationisanimportantFrontOff
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