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1、Memos:Thefollowingthreeslidesarefrom:http://www2.eelc.polyu.edu.hk/cill/eiw/memos.htmMemoWhatisamemo?Amemois:Adocument(usuallysentonpaper)“usedforcommunicatinginsideanorganizationthatisusuallyshort.Itdoesnotneedtobesigned,butitsometimeshasthesender'sname
2、atthebottomtobemorefriendly,orthesender'sfullnametobemoreformal.Ifindoubt,followyourcompanystyle.”“Memosareusefulinsituationswheree-mailsortextmessagesarenotsuitable.Forexample,ifyouaresendinganobject,suchasabookorapaperthatneedstobesigned,throughinterna
3、lofficemail,youcanuseamemoasacoveringnotetoexplainwhatthereceivershoulddo.”Whywritememos?Remindersforthefirstsegmentsoftheheading:1)“A‘To’and‘From’sectioncontainingthenameofthereceiverandsender.Forinformalmemos,thereceiver's/sender’sgivenname;e.g.'To:And
4、y'isenough.Formoreformalmemos,usethereceiver's/sender’sfullname.Ifthereceiverisinanotherdepartment,usethefullnameandthedepartmentname.ItisusuallynotnecessarytouseMr.,Mrs.,MissorMsunlessthememoisveryformal.”2)“A‘Date’section.ToavoidconfusionbetweentheBrit
5、ishandAmericandatesystems,writethemonthasawordoranabbreviation;e.g.'January'or'Jan'.”OtherReminders:Thenext4slidesarefrom:http://www.dummies.com/how-to/content/how-to-format-a-business-memorandum.html“Amemo'sformatistypicallyinformal(butstillall-business
6、)andpublic.Memostypicallymakeannouncements,discussprocedures,reportoncompanyactivities,anddisseminateemployeeinformation.Ifyouhavesomethingconfidentialtocommunicate,don’tdoitinamemo.”OtherReminders:“Thetoneofmemosusuallyisinformalandfriendly.Althoughyoud
7、on’tneedtobecurt,officious,orpatronizing,acertainsuccinctnessisacceptable.Structurethememosothatthemostimportantinformationcomesinthefirstparagraphandthatsubsequentparagraphsspelloutwhat'sdiscussedinthefirstparagraph.”OtherReminders:“Somepeopleappeartoth
8、inkthatmemos,becausethey'republic,areeffectivemanagementtools.Althoughmemosareeffectivefordirectionandsuggestion,criticismandpraisearebestgiveninperson.”OtherReminders:“Eventhoughthemajorityofinformationtodayisconveyedviae
