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大小:330.78 KB
页数:20页
时间:2018-12-01
《ISO IEC 20000-6-2017》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、INTERNATIONALISO/IECSTANDARD20000-6Firstedition2017-06Informationtechnology—Servicemanagement—Part6:RequirementsforbodiesprovidingauditandcertificationofservicemanagementsystemsTechnologiesdel’information—Gestiondesservices—Partie6:Exigencespourlesorganism
2、esprocédantàl’auditetàlacertificationdessystèmesdemanagementdelagestiondesservicesReferencenumberISO/IEC20000-6:2017(E)©ISO/IEC2017ISO/IEC20000-6:2017(E)COPYRIGHTPROTECTEDDOCUMENT©ISO/IEC2017,PublishedinSwitzerlandAllrightsreserved.Unlessotherwisespecified
3、,nopartofthispublicationmaybereproducedorutilizedotherwiseinanyformorbyanymeans,electronicormechanical,includingphotocopying,orpostingontheinternetoranintranet,withoutpriorwrittenpermission.PermissioncanberequestedfromeitherISOattheaddressbeloworISO’smembe
4、rbodyinthecountryoftherequester.ISOcopyrightofficeCh.deBlandonnet8•CP401CH-1214Vernier,Geneva,SwitzerlandTel.+41227490111Fax+41227490947copyright@iso.orgwww.iso.orgii©ISO/IEC2017–AllrightsreservedISO/IEC20000-6:2017(E)ContentsPageForeword..................
5、........................................................................................................................................................................................................................vIntroduction...........................
6、.....................................................................................................................................................................................................vi1Scope...................................................
7、..............................................................................................................................................................................12Normativereferences.............................................................
8、.........................................................................................................................13Termsanddefinitions..................................................................
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