乘务英语中级问题

乘务英语中级问题

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时间:2019-02-13

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1、UNIT1LHowwouldyougreetpassengerswhentheyboardtheplane?(1)Goodmorningsi匚Linda,thepurserofthisflight.We^rehappytobeofservicetoyou.(2)Morning,madam.Welcomeaboard2.Howdoesacabinattendantmakeaself-introductiontopassengers?(1)MayIintroducemyself,LadiesandGentlemen?PmLinda,thechiefpurserofthisflight

2、.(2)MynameisHelenandmyservicenumberis128.1hopeyouhaveapleasantfligh匚(3)MynameisLiPing.Fminchargeofthecabin.IfthereisanythingIcandoforyou,pleasedon5thesitatetocallme.Unit21.Whatdothecabinattendantsdiscussatthebriefing?Whereareweboundfor?WhaFstheweather?What^stheflighttime?2.Wouldyousaysomethin

3、gabouttheweatherconditionatyourbasecity?Accordingtothismorning9sweatherforecast,Montrealwillseeahighof24、C,76'F,andsunnyskies.3.Whatdothecabinattendantsdointhecabinbeforepassengersgetonboard?(1)Pleasehelpmecheckifallthedocumentsnecessaryfortheflightareontheplane.(2)Theycancheckthegalleyequipm

4、entisreadytouse.(3)Theycancheckthedemonstratorlifejacketsandoxygenmasks.Unit31.Apassenger^seatnumberis4A.Howcanyouhelphimfindhisseat?Pleasetakeaisletothefourthrow.Thenumberisindicatedontheoverheadcompartment.2.Whenpassengersareboarding,oneofthemisblockingthewayinthecabin・Whatdoyousaytohim.Cou

5、ldyoupleasestepasideandallowtheotherpassengerstogothrough?3.Willpassengersbeabletochangeseatsfreelyduringtheflight?NO.Theymustbalancetheplanewhenittakes-off,aftertake-offyoucantakeanyseatyoulike.4eWhenapassengerwantstoupgrade,whatwouldyousay?Fmawfullysorry.Thefirstclassisfulltoday.Youcanupgra

6、detothebusinessclassifyouwouldliketopayextrafare.Unit4LApassenger^bagistoobigtogointhecompartmentorundertheseat.Howdoyouhelphim?Youcansay.Nevermind.Wouldyoumindstowingitsomewhereelse?Fllkeepitsecure.2.Whenapassengerwantstoputbaggageinthegalley,whatwouldyousay?Sorry,sir.Wellbeworkingthereprepa

7、ringthemeal.Ihopeyoudon'tmind.「11putitsomewhereelse.3・Apassengerdoesn'tknowwheretoputhiscoatHowdoyouhelphim?(1)ShallIhangitinthewardrobecompartment?(2)Isthereanythingvaluableinthepockets?1.Apassengerwithababywantstohaveacot,buttherearenocotso

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