人才管理最佳实践

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1、TalentManagement:Benchmarks,Trends,&BestPracticesKarenO’LeonardPrincipalAnalystJune,2010Copyright©2010Bersin&Associates.Allrightsreserved.AboutUs°WhoWeAre•Premierresearchandadvisoryservicesfirmfocusedonenterpriselearningandtalentmanagement°ResearchAreas•Ente

2、rpriseLearning•LeadershipDevelopment•PerformanceandTalentManagement•CareerandSuccessionManagement•StrategicHRSystems°Offerings•In-DepthStudiesandReports•ResearchMemberships•AdvisoryConsultingCopyright©2010Bersin&Associates.Allrightsreserved.Page2Agenda°Resea

3、rchobjectivesandmethodology°Keyfindings°Additionalresources°Q&ACopyright©2010Bersin&Associates.Allrightsreserved.Page3ResearchObjectives°Tounderstandthematurityandeffectivenessoftalentmanagement:•Governance•Roadmapforintegration•Talentsystems•Impactontalentm

4、etrics°ToprovidebenchmarksandbestpracticesforHRexecutives.Copyright©2010Bersin&Associates.Allrightsreserved.Page4ResearchDepthandBreadthBroadReachofCompanies°SurveyconductedinMarch-April2010°LargeBaseofRespondents•725U.S.organizations•HRmanagers/directors•Cr

5、oss-sectionofindustries°CompanySizes•297Small(100-999employees)•257Midsize(1,000-9,999)•171Large(10,000ormore)°Qualitativeinterviewswith17companiestoprovideadditionalinsightsCopyright©2010Bersin&Associates.Allrightsreserved.Page5KEYFINDINGSCopyright©2010Bers

6、in&Associates.Allrightsreserved.Page6OverviewofKeyFindings°Talentmanagementoverview°Governanceandorganizationalstructure°Roadmaptointegration°Impactoftalentmanagement°TalentsystemsCopyright©2010Bersin&Associates.Allrightsreserved.Page7TalentManagementFramewo

7、rkTalentStrategy&BusinessAlignmentBusinWorkforcePlanningessMCapability&CompetencyManagementeLeadershipDevelopmenttrics&ScorecardsTalentTotalAcquisitionSuccessionManagementRewardsCareerManagementOrganization&GovernancePerformanceManagementLearning&CapabilityD

8、evelopmentTalentInfrastructureCopyright©2010Bersin&Associates.Allrightsreserved.Page8TheBeginning:CreatingaTalentStrategy°Talentplanning:identifytalentchallengesandsolutionsbasedonbusinessgoals°