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1、ESSENTIALMANAGERSAchievingHighPerformancePROBLEM-SOLVING•LEADERSHIP•VISIONSELF-DEVELOPMENT•MOTIVATINGESSENTIALMANAGERSAchievingHighPerformanceMIKEBOURNE&PIPPABOURNE1_ND139_CMYK11_ND139_US124/10/0811:25:4424/11/0816:26:07ContentsLondon,NewYork,Melbourne,Munich,andD
2、elhi4IntroductionSeniorEditorPeterJonesUSEditorMargaretParrishSeniorArtEditorHelenSpencerProductionEditorBenMarcusCHAPTER1ProductionControllerHemaGohilExecutiveManagingEditorAdèleHaywardManagingArtEditorKatMeadKnowingyourselfArtDirectorPeterLuffPublisherStephanieJ
3、acksonProducedforDorlingKindersleyLimitedby6LookinginfromoutsideTheStables,WoodFarm,DeophamRoad,8SettinggoalsAttleborough,NorfolkNR171AJwww.cobaltid.co.uk10AnalyzingyourstrengthsEditorsKatiDye,MaddyKing,andlimitationsMarekWalisiewiczDesignersPaulReid,LloydTilbury1
4、2DevelopingyourbrandFirstAmericanEdition,200914PlanningthefuturePublishedintheUnitedStatesbyDKPublishing375HudsonStreet,NewYork,NewYork100140910111210987654321ND139—April2009CHAPTER2Copyright©2009DorlingKindersleyLimitedAllrightsreservedImprovingyourskillsWithoutl
5、imitingtherightsundercopyrightreservedabove,nopartofthispublicationmaybereproduced,storedinorintroducedintoaretrievalsystem,ortransmitted,inanyform,orbyanymeans(electronic,mechanical,photocopying,18Managingyourtimerecording,orotherwise),withoutthepriorwrittenpermi
6、ssionofboththecopyrightownerandtheabovepublisherofthisbook.22ParticipatinginmeetingsPublishedinGreatBritainbyDorlingKindersleyLimited.24ChairingameetingAcatalogrecordforthisbookisavailablefromtheLibraryofCongress.26NegotiatingISBN978-0-7566-4287-730Dealingwithdiffi
7、cultpeopleDKbooksareavailableatspecialdiscountswhenpurchasedinbulkforsalespromotions,premiums,fund-raising,oreducationaluse.32PresentingFordetails,contact:DKPublishingSpecialMarkets,375HudsonStreet,NewYork,NewYork10014orSpecialSales@dk.com.ColorreproductionbyColor
8、scan,SingaporePrintedinChinabyWKTDiscovermoreatwww.dk.com2_ND139_CMYK22_ND139_US227/11/0815:49:483/11/0812:21:08CHAPTER3CHAPTER4BecomingmoreeffectiveBec
