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1、BBCLearningEnglish6MinuteEnglishBusinessEnglish:MisunderstandingsNB:Thisisnotaword-for-wordtranscriptFeifei:Helloandwelcometoanotherepisodeof6MinuteEnglishwithmeFeifei.Neil:AndmeNeil.Feifei:HowareyouNeilandwhatarewetalkingabouttoday?Neil:I’mverywell,andtodaywe
2、’retalkingaboutmisunderstandings.AfamousFrenchwriteroncesaidthat"Languageisthesourceofmisunderstandings"andwithmeinthestudiotodayarecolleaguesConradoandStephani,whohavecomeintotellusallaboutamisunderstandingtheyhadrecently.ConradoandStephani,welcome.Stephani:T
3、hankyou.Conrado:Thankyou.Neil:So,tellusaboutyourstory.Conrado:Well,weworkinthesamecompany,butindifferentoffices.AndonedayIwasspeakingtoStephanionthephone,andIaskedheraquestion,andshedidn’tknowtheanswer,soshesaid"hangon".Stephani:‘Hangon’meanswait.Iwantedhimtow
4、aitwhileIfoundtheanswer.Conrado:ButIgotconfused,Ithought‘hangon’wasthesameas‘hangup’,and‘hangup’means‘putthephonedown,finishthephonecall’Stephani:SowhenIcamebackwiththeanswer,hewasgone!SoIcalledhimbackandtoldhimtheanswer,thenheaskedanotherquestion,soIsaid‘hang
5、on’again,andagainhewasgone!ThreetimesIhadtocallhimback!Conrado:Ididn’tunderstandwhyshewasgettingangrywithme.Shegotreallyangryactually,beforewesorteditout.Neil:Hangup,hangon…That’sareallygoodone!Feifei:Ifonlyyou’dhadBusinessBettytheretohelp…Neil:AhBusinessBetty
6、.(Thedooropens)Oohheresheisnow.Neil/FF:It’sBusinessBetty!BB:Hello!Neil:HelloBettyandmayIsayyou’relookingabsolutelyfantasticasever.6MinuteEnglish©BBCLearningEnglish2013Page1of5BB:ThankyouNeilandhowcanIhelpyou?Neil:Weneedsometipsonavoidingmisunderstandings.BB:Ce
7、rtainly.Iflanguageisthesourceofmisunderstandings,thebestwaytoavoidmisunderstandingsatworkistocheckwhatpeoplemeanwhenthey’retalkingtoyou.Thereareseveralwaystodothis.Youcansimplysay"Whatdoyoumeanbythat?"Neil:Whatdoyoumeanbythat?BB:That’sright.Oryoucantellthepers
8、onwhatyouthinktheymean,inyourownwords.Say"Doyoumean…?"Neil:Doyoumean…?BB:Or"So,areyousaying…?"Neil:So,areyousaying…?BB:Or"CorrectmeifI’mwrong,butdoyoumean…?"Neil:CorrectmeifI’mwron
