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1、其士富居物業管理有限公司ChevalierPropertyManagementLimited5/F,ChevalierEngineeringServicesCentre,21SheungYuetRoad,KowloonBayTel:(852)27588632Fax:(852)27575576PressreleaseJuly10,2006ForImmediateReleaseChevalierPropertyManagementWins2006HKMAQualityAward–BronzeAwardChevalierPropertyManagementLi
2、mited(CPML),asubsidiaryoftheHongKongbaseddiversifiedconglomerateChevalierGroup,wasawardedthe2006HKMAQualityAward–BronzeAwardbytheHongKongManagementAssociationlastThursday(July6,2006).Theannually-heldawardisaimedatrewardingcompanieswithgoodqualitymanagement,aswellasbringingpublicr
3、ecognitiontothoseorganizationsthathaveachievedoutstandingstandardsofqualityandmadeastrongandlastingcommitmentincustomersatisfaction.Companieshavetogothroughanumberofstagesofassessmenttowintheaward.CPML,withavisionaligningwiththatofChevalierGroup,iscommittedtoserviceexcellence.“Pu
4、ttingcustomersfirst”isCPML’smostimportantqualitypolicyandthereasonforreceivingtheQualityAward.“Weareexcitedandproudtobehonouredwithsuchaprestigiousaward.Winningthisawardhasprovedourabilityinimplementingqualitymanagement,strengthenedourpositionintheindustry,andbuiltupourconfidence
5、infurthergrowingourbusiness.Ourqualitymanagementconcepthasbeenrecognizedbythepanelofjudgeswhoareallexpertsinmanagement.”DrYCChow,ChairmanandManagingDirectorofChevalierGroupsaid.“CPMLhasdevelopedanumberofchannelstogathercustomers’feedbacktocontinuouslyimproveitsqualityofservice.Cu
6、stomerretentionisstrengthenedbywell-definedstrategies;grievance-addressingproceduresandworkflowarealsothoroughlycommunicatedtoallestatestaff”,thepanelofjudgescommentedthesuccessofCPMLinprovidingqualityservicetoitscustomers.ATQMfocusgroup,whichcomprisesofmanagersfromCPMLandreprese
7、ntativesfromtheGroup’spersonneldepartment,wasestablishedwithanaimtocollectinformationfromclientsandfront-linestaffandconsolidatedataaboutthecompany’squalityperformanceandsetqualitystandard,whichwillthenbeturnedintoperformancepledges.Afterthat,performancewouldbemeasuredagainst其士富居
8、物業管理有限公司ChevalierPropertyManagementLimit
