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1、收银英语1.Sir,haveyouconsumedfoodofmini-barintheroom?先生,请问房间有消费小酒吧吗?2.Wouldyoumindthechargesofthetworoomsprintedinonebill?请问两间房是一起打印帐单结帐吗?3.Howwouldyouliketomakethepayment,sir,creditcardorcash?请问先生如何付款?4.Wouldyoupleasesignhere?麻烦您在这里签名.5.Thisistheauthorizationofdepos
2、it,maybedisposednow.这是押金卡纸,可以撕掉.6.Youneedtopaydepositamnontedto#...您需要交押金….元.7.Forconsumptioninotherplacesofthehotelandcredittoroombill,youhavetomakeextradeposit…因方便您在其他营业点转房帐,需要收押金….元.8.Sorrysir,yourdepositisnotenough,youneedtopayfurtherdeposit…对不起,因你的押金不足了,需再收押
3、金…元.9.Sorrysir,thebalanceisnotenoughinyourcard(thecardisexpire/invalid),couldyoukindlypaybyanothercardorothermethods?先生对不起,你卡上的余额不足(卡已过期),是否可以换一张卡或其他支付方式?10.Duetobreakdownofbankoperatingsystem,theprocesstimeislonger,pleasewaitamoment.因银行系统故障,授权时间较长,请稍等一会.11.Would
4、youmindtakeaseatthere?麻烦你在那边稍坐一下好吗?12.Sorry,cardislost,youneedtopaytwentydollarscompensation.对不起因房卡丢失了,需收20元赔偿费.13.Youhaveleftsomethingintheroom,wouldyoumindabellboytotakeittoyou?你房间有遗留物品,需要行李生帮忙拿下来吗?14.Sir,youhaveaskedforacableandaflatconnectorformroomservicedep
5、artment,wherewouldyouliketoplaceit?先生,你在管家部借了一条网线和一个排插,请问放在哪里呢?15.WouldyouneedtheF&B(foodandbeverage)consumptionsepartedformroombill.餐费和房费需要分开打印吗?16.Hereareinvoiceandbills,thankyou!这是你的发票和帐单,谢谢你的惠顾.17.Sorry,duetothelostofdepositreceipt,pleaseproduceyourID.cardcop
6、y,andsigntoconfirmthelost,thenwe’llreturnthedeposit.对不起,因押金单丢失,需要你的证件复印,签名确认,才可以退钱.登记住宿18.Goodevening.mayIhelpyou,sir?晚上好,我可以为你效劳吗?19.Yes,I’dliketocheckin,please.是的,我想办理住宿登记.20.Doyouhaveareservationwithus?你有向我们预订房间吗?21.Yes,Ido.有的22.MayIhaveyourname,please.请问你尊姓大名
7、?23.Couldyoufillouttheform,please?可以请你填一下表格吗?24.Allright.好的25.Thankyouverymuch.26.Here’syourroomkey.Yourroomnumberis1201.27.Thebellmanwillshowyoutoyourroom.28.Enjoyyourstay.祝你住宿愉快.29.Thankyou.30.Ourpleasure.办理退房1.I’dliketocheckoutnow.我现在想办理退房手续.2.Certainly,mayIha
8、veyourroomkey,please.好的,请给我你的房间钥匙?3.Hereyouare.给你4.Thankyou,onemoment,please.谢谢,请稍等一下.5.Thankyouforwaiting.请稍等.6.Wouldyoucheckthebreakdownofyourbill?请你检查一下你的帐单
