2015秋-开放专科-商务交际英语(2)-复习指导

2015秋-开放专科-商务交际英语(2)-复习指导

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时间:2019-06-15

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1、四、综合复习题(试题范例)I.MULTIPLECHOICE(10%)Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion.1.Whichofthefollowingwouldbethemosteffectivetitleforasetofinstructions?A.UsingtheBestBuyCoffeeMaker.B.TheBestBuyCoffeeMaker.C.BrewingaPotofCoffeeinyourBestBuyCoffeeMaker.2.Theco

2、nclusionsofareport________.A.shouldbewrittenusingcommandlanguageB.offerspecificsuggestionsforactionsthatcansolveareportproblemC.shouldanalyzeinformationlogicallyandshowhowthedataanswerquestions3.Whatisthepurposeofacollectionletter?A.Topersuadeacustomertopayapast-duebill.B.Toestablishagoodwor

3、kingrelationship.C.Toadvertisenewproductsorservices.4.Ifsomeonetalksaboutthepitchofavoice,heisreferringtoits________.A.accentB.clarityC.highnessorlowness5.Effectivelisteners________.A.relymainlyontheverbalsymbolsofamessageB.makejudgmentsasquicklyandefficientlyaspossibleC.paraphrasethemessage

4、toensureunderstanding6.WhichofthefollowingisNOTabodylanguage?A.Space.B.Facialexpressions.C.Gestures.7.Thefirststepinpreparinganeffectiveoralpresentationis________.A.collectinginformationB.knowingyourpurposeC.determiningwhattosay8.Thethreemainpartsofthedeliveryofanoralpresentationare________.

5、A.vocalqualities,nonverbalsymbols,andvisualaidsB.dress,visualaids,andnonverbalsymbolsC.nonverbalsymbols,statistics,andvocalqualities9.Whenyouresearchacompany,youtalkwith________.A.employeesonlyB.customers,teachers,andutilitycompaniesC.companyemployees,supplies,andcustomers10.Thefirststepinan

6、yjobsearchistoanalyze________.A.yourtargetmarketandcompanyB.yourpersonalandcareergoalsC.yourstudyandworkexperienceII.TRUE/FALSE(10%)6WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook._____11.Atabl

7、eofcontentsishelpful,butnotessential,foramanual._____12.Indescribingaprocess,begineachstepwithaverb._____13.Providingexcellentcustomerserviceisawayforacompanytodistinguishitselffromitscompetitors._____14.Asageneralrule,youshouldpresentanewvisualabo

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