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1、RiskAnalysis,Vol.26,No.5,2006DOI:10.1111/j.1539-6924.2006.00823.xCharacter-BasedDeterminantsofTrustinLeadersMurrayC.Clark1∗andRoyL.Payne2Trustisaprominentdeterminantofeffectiveinterpersonalrelationships,groupprocess,andorganizationaldevelopment.However,forle
2、adersandmanagers,trustbuildingisoftenprob-lematic.Theaimofthisarticleistocontributetoagrowingunderstandingofthewayinwhichindividualmanagerscandeveloptrustinorganizations,particularlythosedefinedbymediumtohighrisk.Thearticlepresentsatheoreticalandempiricalanal
3、ysisofthenatureoftrustatwork.Buildingontheresultsofanearlierstudy,useismadeofthefacet-theoreticalapproachtogenerateadefinitionalframeworkoftrust,whichfocusesonthecharacteristicsofthetrustedpersonthatcontributetothedevelopmentoftrust.Usingitemsdevelopedontheba
4、sisofamappingsentence,hypothesesregardingtherelationsbetweenthedefinitionalframeworkandempiricalobservationsweretestedthroughsmallestspaceanalysis(SSA)ofdatacollectedfromasampleof398bankandhospitalemployees.Theresultsdemonstratestrongsupportforthedefinitionals
5、ystemandshowaclearassociationwithresultsofpriorre-searchthatidentifyperceptionsofability,integrity,fairness,andopennessaskeydeterminantsoftrust.Theempiricalstructureclearlyreflectstheattitudinalnatureofinterpersonaltrustatworkandtheitemsempiricallydistinguish
6、distinctcharacter-basedcomponentsoftrust.KEYWORDS:Character-basedtrust;facettheory;leadership;smallestspaceanalysis1.INTRODUCTIONDespitearecognitionthattrustinleadersisim-portantforgoodorganizationalsafety,thepointbyThedomainoftrustatworkhasreceivedconsid-Ma
7、yeretal.(1995)thatthestudyofthedevelop-erableattentionwithinorganizationalresearch,withmentoftrustinorganizationshasremainedproblem-trustnowseenasakeyconceptinmanymanagementaticstillseemstobethecase.Thereexistsaneedtoandleadershiptheories.Safetyclimateresear
8、chisnoexplorewaysinwhichtrustisdevelopedandmain-exception.Thereareagrowingnumberofstudiescon-tainedbyleaderswithininterpersonalrelationshipscernedwithhigh-riskenvironmentsinwhichtrustisinorganiz
