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1、英语专升本、本科毕业班改错练习答案1.Whenaconsumerfindsoutthatanitemsheorheboughtisfaultyorinsomeotherwaydoesnotliveuptothemanufacturer’sclaimforit,thefirststepistopresentthewarranty,oranyotherrecordswhichmighthelp,atthestoreofpurchase.Onmostcases,thisactionwillproduceresults.Howe
2、ver,ifitdoesnot,therearevariousmeanstheconsumermayusetogainsatisfaction.Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneral,thehigheruptheconsumerstakehisorhercomplaint,thefasterheorshecanexpect^tobesettled.Insuchacase,itisusu
3、allysettledintheconsumer’sfavor,onconditionthatheorshehasajustclaim.Consumersshouldcomplainbypersonwheneverpossible,butiftheycannotgettotheplaceofpurchase,thisisacceptabletophoneorwritethecomplaintinaletter.Complainingisusuallymosteffectivewhenitisdonepolitelybut
4、firmly,andespeciallywhentheconsumercanprovewhatiswrongwiththeitemofquestion.Ifthiscannotbedone,theconsumerwillsucceedbestbypresentingspecificinformationsastowhatiswrong,ratherthanbymakinggeneralstatements.Forexample,“Theleftspeakerdoesnotworkatallandthesoundcomin
5、goutoftherightoneisunclear”isworsethan“Thisstereodoesnotwork”.Thestoremanagermayadvisetheconsumertowritetothemanufacturer.Ifso,theconsumershoulddoit,statingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievethedesirableresult,theconsum
6、ercangoastepfurther.Sheorhecanthreatentotakethesellertocourtorreportthesellertoaprivateorpublicorganizationresponsibleforprotectingconsumer’sright.1.___/_____2.__In______3.__it______4.__in______5.___it_____6.___in_____7.__information______8.___better_____9.___thi
7、s_____10.___desired____英语专升本、本科毕业班改错练习答案2.NewspapersinGreatBritainvarygreatlyfromtheirwaysofcarryingthenews.Thereareseriouspapersforthosewhowanttoknowaboutimportanthappeningseverywhere,bothathomeandabroad,andforeignnews.Therearepopularnewspapersforthosewhoprefere
8、ntertainmentwithinformation.TheLondonnewspaperthatisbestknownoutsideGreatBritainisprobablyTheTimes.Itbeganin1785,andhadahighreputationforreliablenewsandserious
