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1、®NeustarInsightsDDoSSurvey:Q12012WhenBusinessesGoDarkWeaskedITproswhat’satstakeduringaDDoSattack.Here’swhattheysaidaboutdowntime,losingcustomersandpublictrust.Howpreparedarecompaniestodefendthemselves?Notasmuchastheythink.IntroductionDistributeddenialofservice(DDoS)attackscontinue
2、togrowasathreattoorganizationsworldwide.ByunleashingextremelyhighvolumesofmaliciousInternettrafficorsurgicallytargetingWebapplications,attackersseektoshutdownacompany’sWebresources,typicallywebsitesbutalsoemailservers,APIsandmore.Whentheyachievetheirpurpose,DDoSattackscandolasting
3、damagetocustomerservice,onlinerevenuesandbrandreputation.InFebruary2012,NeustarsurveyedITprofessionalsacrossNorthAmericatobetterunderstandtheirDDoSexperiences.Mostwerenetworkservicesmanagers,seniorsystemsengineers,systemsadministratorsanddirectorsofIToperations.Inall,1,000peoplefr
4、om26differentindustriessharedresponsesaboutattacks,defenses,ongoingconcerns,risksandfinanciallosses.Thesurveyshedlightonfivekeyquestions:Whohasbeenattackedandwhohasn’t?HowmuchdoDDoSoutagescost?What’sthesinglebiggestfearaboutDDoSattacks?Howlonghaveattackslasted?WhattypeofDDoSprotec
5、tionarepeopleusing?Neustar®Insights:DDoSSurveyQ120122©2012Neustar,Inc.Allrightsreserved.SurveyResponsesOver300businessesacrossnumerousindustriesreportedhavingbeenhitbyaDDoSattack.IndustrieswherecustomerserviceislargelyWeb-based,suchasfinancialservices,werevictimizedmoreoften.Thesa
6、meistrueofbusinessessellingconnectivity;nearlyhalfofallrespondingtelecomcompanieshavebeenhit.Ofcourse,anybusinessthatusestheWebforcustomerservice,directsalesorbrandawarenessisvulnerable.Ruthlesscompetitors,angrycustomersorsocialandpoliticalprotesterscaneasilytakedownawebsitelackin
7、gadequateprotection.Thesedaysthetoolstoaccomplishsuchattacksareincreasinglycheapandavailable.Example:theloworbitioncannon(LOIC),afavoritepieceofattacksoftware,letsanyonewithacomputerunleashadeadlybarrage.Foraslowas$67adayyoucanevenrentabotnet,anadhoccomputernetworkusedtoamplifyatt
8、acks.Therearenowover50popularDDoS