ISO90012015_dis中文版下载

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1、ISOFDIS9001:2015质量管理体系要求中国首席质量官俱乐部整理ISOFDIS9001:2015Contents目次Foreword前言Introduction引言0.1General总则0.2Qualitymanagementprinciples质量管理原则0.3Processapproach过程方法0.4Relationshipwithothermanagementsystemstandards与其他管理体系标准的关系1Scope范围2Normativereferences规范性引用文件3Termsanddefi

2、nitions术语和定义4Contextoftheorganization组织背景4.1Understandingtheorganizationanditscontext理解组织及其背景4.2Understandingtheneedsandexpectationsofinterestedparties理解相关方的需求和期望4.3Determiningthescopeofthequalitymanagementsystem确定质量管理体系范围4.4Qualitymanagementsystemanditsprocesses质量

3、管理体系及其过程5Leadership领导力5.1Leadershipandcommitment领导力和承诺5.1.1General总则5.1.2Customerfocus以顾客为关注焦点5.2Qualitypolicy质量方针5.2.2Developingthequalitypolicy制定质量方针5.2.2Communicatingthequalitypolicy沟通质量方针5.3Organizationalroles,responsibilitiesandauthorities组织的角色、职责和权限6Planningf

4、orthequalitymanagementsystem质量管理体系策划6.1Actionstoaddressrisksandopportunities应对风险和机会的措施6.2Qualityobjectivesandplanningtoachievethem质量目标和实现计划6.3Planningofchanges变更的策划7Support支持7.1Resources资源7.1.1General总则7.1.2People人员7.1.3Infrastructure基础设施7.1.4Environmentfortheopera

5、tionofprocesses过程运行环境ISOFDIS9001:20157.1.5Monitoringandmeasuringresources监视和测量资源7.1.6Organizationalknowledge组织知识7.2Competence能力7.3Awareness意识7.4Communication沟通7.5Documentedinformation文件化信息7.5.1General总则7.5.2Creatingandupdating编制和更新7.5.3Controlofdocumentedinformatio

6、n文件化信息的控制8Operation运行8.1Operationalplanningandcontrol运行的策划和控制8.2Determinationofrequirementsforproductsandservices产品和服务要求的确定8.2.1Customercommunication顾客沟通8.2.2Determinationofrequirementsrelatedtoproductsandservices与产品和服务有关的要求的确定8.2.3Reviewofrequirementsrelatedtoprod

7、uctsandservices与产品和服务有关的要求的评审8.2.4Changetorequirementsforproductsandservices产品和服务要求的变更8.3Designanddevelopmentofproductsandservices产品和服务的设计和开发8.3.1General总则8.3.2Designanddevelopmentplanning设计和开发的策划8.3.3DesignanddevelopmentInputs设计和开发的输入8.3.4Designanddevelopmentcontr

8、ols设计和开发的控制8.3.5Designanddevelopmentoutputs设计和开发的输出8.3.6Designanddevelopmentchanges设计和开发的更改8.4Controlofexternallyprovidedprocesses,productsandser