OrganizationalBehavior

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1、OrganizationalChangeOrganizationalBehaviorSummaryCompanieswanttobemoreforalongtimemustchangeCross-trainworkersisagoodmethods.CompaniescanuseincentivestoimprovequalityandefficiencyoftheworkersTrainexcellentemployee.AnysolutiontoresistancetochangeThecaseofresistancetochan

2、geEmily,whohasthereputationofbeinganexcellentworker,isamachineoperatorinafurnituremanufacturingplantthathasbeengrowingatarateofbetween15percentand20percenteachyearforthepastdecade，Buttheprofitsonthedecline，somanagersbegantofocusoninternalfocusthanexternalfocus。Emilyworks

3、onamachinethatisverycomplexandnoteasytoeffectivelyoperate.Sheistheonlyonewhocanconsistentlygetproductthroughthemachinewithinspecificationandstillmeetproductschedules.ThecaseofresistancetochangeThecaseofresistancetochangeHermachinereallydidn'tneedtobesodifficultandtouchyt

4、ooperate;withacoupleofratherminordesignchangesinthemachineandbettermaintenance,virtuallyanyonecouldrunit.Butthemanagerdoesnotagreewith,themanagerjusttoldherto“doherworkandleaveoperationstothemanufacturingengineers.”ForcesforChangeResistancetoChangeDirectCostsSavingFaceFe

5、aroftheUnknownBreakingRoutinesIncongruentSystemsIncongruentTeamDynamicsIdentifythesourcesofresistancetochangeinthiscase.Lotsofexpansionnosignificantchangeshaveoccurredinoverallapproachtooperation,plantlayout,waysofmanagingworkers,orthedesignprocesses.Plantoperationsaswel

6、lasorganizationalculturearerootedintraditionalWesternmanagementpracticesandlogic,basedlargelyonthenotionofmassproductionandeconomiesofscale.Discusswhetherthisresistanceisjustifiedorcouldbeovercome.Thisresistancecouldbeovercome.Managersneedtounderstandanything.Withacouple

7、ofratherminordesignchangesinthemachineandbettermaintenance,virtuallyanyonecouldrunit.Thatitwouldjustcreatemorewasteiftheytriedtohaveotheremployeesrunhermachine.Overallapproachtooperation,plantlayout,waysofmanagingworkersmustbechanged.Recommendwaystominimizeresistancetoch

8、angeinthisincidentorinfutureincidents.1.Bettermaintenanceofthemachinetochangeitsdesign2.Managerstomakem