ISO90012015中英文

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1、.,....Qualitymanagementsystems—RequirementsISO9001:2015(E)Introduction........1Scope....2Normativereferences.....3Termsanddefinitions.......4Contextoftheorganization.....4.1Understandingtheorganizationanditscontext.4.2Understandingtheneedsandexpectationsofin

2、terestedparties4.3Determiningthescopeofthequalitymanagementsystem....4.4Qualitymanagementsystemanditsprocesses..5Leadership.........5.1Leadershipandcommitment..5.1.1General........5.1.2Customerfocus...........5.2Policy........质量管理体系要求GB/T19001—201X/ISO9001:2

3、015代替GB/T19001—2008(ISO9001:2015，IDT)引言1范围2规范性引用文件3术语和定义4组织环境4.1理解组织及其环境4.2理解相关方的需求和期望4.3确定质量管理体系的范围4.4质量管理体系及其过程5领导作用5.1领导作用和承诺5.1.1总则5.1.2以顾客为关注焦点参考.资料.,....5.2.1Establishingthequalitypolicy......5.2.2Communicatingthequalitypolicy......5.3Organizationalrol

4、es,responsibilitiesandauthorities6Planning........6.1Actionstoaddressrisksandopportunities........6.2Qualityobjectivesandplanningtoachievethem..6.3Planningofchanges...........7Support............7.1Resources....7.1.1General....7.1.2People...7.1.3Infrastructu

5、re.......7.1.4Environmentfortheoperationofprocesses.7.1.5Monitoringandmeasuringresources..7.1.6Organizationalknowledge......7.2Competence....7.3Awareness...7.4Communication.....7.5Documentedinformation.............7.5.1General......7.5.2Creatingandupdating..

6、.........7.5.3Controlofdocumentedinformation8Operation.....8.1Operationalplanningandcontrol...........5.2方针5.2.1制定质量方针5.2.2沟通质量方针5.3组织内的角色、职责和权限6策划6.1应对风险和机遇的措施6.2质量目标及其实现的策划6.3变更的策划7支持7.1资源7.1.1总则7.1.2人员7.1.3基础设施7.1.4过程运行环境7.1.5监视和测量资源7.1.6组织的知识7.2能力7.3意识7.

7、4沟通7.5成文信息7.5.1总则7.5.2创建和更新7.5.3成文信息的控制8运行参考.资料.,....8.2Requirementsforproductsandservices....8.2.1Customercommunication.....8.2.2Determiningtherequirementsforproductsandservices....8.2.3Reviewoftherequirementsforproductsandservices..8.2.4Changestorequiremen

8、tsforproductsandservices......8.3Designanddevelopmentofproductsandservices....8.3.1General......8.3.2Designanddevelopmentplanning...8.3.3Designanddevelopmentinputs....8.3.4Designanddevelopmentco