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1、ForDelayinShipment（由于发货延迟而抱怨）DearSirs,Thefurnitureweorderedfromyoushouldhavereachedusaweekago.Thedelayindeliveryhasputustogreatinconvenienee.Itisthereforeimperativethatyoudispatchthemimmediately.Otherwiseweshallbeobligedtocanceltheorderandobtainthegoodselsewhere・Pleaselookintothematterasoneo
2、furgencyandletushaveyourreplyasearlyaspossible・Yoursfaithfully亲爱的先生们：我方从贵方订购的家具应于一星期前收到。发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被迫取消订单，到另处订货。谄紧急处理此事，并尽快告知结果。20January2004Kee&Co.,Ltd34RegentStreetLondon,UKDearSirs:Thankyouforyourletterof20January2004.WearedisappointedtohearthatourpriceforFlamecigar
3、ettelightersistoohighforyoutoworkon.YoumentionthatJapanesegoodsarebeingofferedtoyouatapriceapproximately10%lowerthanthatquotedbyus.Weacceptwhatyousay,butweareoftheopinionthatthequalityoftheothermakesdoesnotmeasureuptothatofourproducts.Althoughwearekeentodobusinesswithyou,weregretthatwecannot
4、acceptyourcounterofferorevenmeetyouhalfway.Thebestwecandoistoreduceourpreviousquotationby2%・Wetrustthatthiswillmeetwithyourapproval.Welookforwardtohearingfromyou.Yoursfaithfully,TonySmithChiefSeller参考译文先生：二零零四年元月二十口來两收到，不胜感激。得知贵公司认为火焰牌打火机价格过高，无利可图，本公司极感遗憾。來换乂提及日本同类货品报价较其低近百分Z十。本公司认同來函的说法，然而，
5、其他厂商的产品质屋绝对不能与本公司的相捉并论。虽然极望与贵公司交易，但该还盘较本公司报价相茅极人，故未能接受贵公司定单。特此调整报价，降价百分Z二，祈盼贵公司满意。i堇候佳音。销售部主任托尼.斯密思谨上2004年1月20日商务英语信函范文2第二种、约定Appointments实例之一：DearMr./Ms,Mr.JohnGreen,ourGeneralManager,willbeinParisfromJune2to7andwouldliketocomeandseeyou,say,onJune3at2.00p.m.abouttheopeningofasampleroomthere
6、.Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimeyouwouldsuggest.Yoursfaithfully,尊敬的先仝/小姐我们的总经理约翰格林将于六月2H到7FI在巴黎，有关在那开样品房•的事宜,他会于六月3口下午2:00点拜访您。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的＜以下为回信范文＞DearMr./Ms,ThankyouforyourletterinformingusofMr.Green'svisitduringJune2-7.Unfortunately,Mr.Edwards,
7、ourmanager,isnowinCairoandwillnotbebackuntilthesecondhalfofJune.Hewould,however,bepleasedtoseeMr.Greenanytimeafterhisreturn.Welookforwardtohearingfromyou.Yoursfaithfully,尊敬的先生/小姐谢谢来函告知我方六刀2-7口格林先生的来访。不巧,我们的总经理艾得华先生现止在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生
