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1、Unit10ProfitsofPraiseArewetooquicktoblameandslowtopraise?Itseemsweare.ItwastheendofmyexhaustingfirstdayaswaitressinabusyNewYorkrestaurant.Mycaphadgoneawry,myapronwasstained,myfeetached.TheloadedtraysIcarriedfeltheavierandheavier.Wearyanddiscouraged,Ididn'tseemabletodoanythingright.AsImadeou
2、tacomplicatedcheckforafamilywithseveralchildrenwhohadchangedtheirice-creamorderadozentimes,Iwasreadytoquit.Thenthefathersmiledatmeashehandedmemytip."Welldone,"hesaid."You'velookedafterusreallywell."Suddenlymytirednessvanished.Ismiledback,andlater,whenthemanageraskedmehowI'dlikedmyfirstday,I
3、said,"Fine!"Thosefewwordsofpraisehadchangedeverything.Praiseislikesunlighttothehumanspirit;wecannotflowerandgrowwithoutit.Andyet,whilemostofusareonlytooreadytoapplytoothersthecoldwindofcriticism,wearesomehowreluctanttogiveourfellowsthewarmsunshineofpraise.Why-whenonewordcanbringsuchpleasure
4、?Afriendofminewhotravelswidelyalwaystriestolearnalittleofthelanguageofanyplaceshevisits.She'snotmuchofalinguist,butshedoesknowhowtosayoneword-"beautiful"-inseverallanguages.Shecanuseittoamotherholdingherbaby,ortolonelysalesmanfishingoutpicturesofhisfamily.Theabilityhasearnedherfriendsallove
5、rtheworld.It'sstrangehowcharyweareaboutpraising.Perhapsit'sbecausefewofusknowhowtoacceptcomplimentsgracefully.Instead,weareembarrassedandshrugoffthewordswearereallysogladtohear.Becauseofthisdefensivereaction,directcomplimentsaresurprisinglydifficulttogive.Thatiswhysomeofthemostvaluedpatsont
6、hebackarethosewhichcometousindirectly,inaletterorpassedonbyafriend.Whenonethinksofthespeedwithwhichspitefulremarksareconveyed,itseemsapitythatthereisn'tmoreefforttorelaypleasingandflatteringcomments.It'sespeciallyrewardingtogivepraiseinareasinwhicheffortgenerallygoesunnoticedorunmentioned.A
7、nartistgetscomplimentedforagloriouspicture,acookforaperfectmeal.Butdoyouevertellyoulaundrymanagerhowpleasedyouarewhentheshirtsaredonejustright?Doyoueverpraiseyourpaperboyforgettingthepapertoyouontime365daysayear?Praiseisparticularlyappreciatedbythosedoin
