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1、Casestudy1FacingaSeriesofInterviewsHannaJensonrecentlyappliedforapositionthatinvolvessupervisingtheworkactivitiesofalargecomprehensiveinsurancecompany.Shehasjustreceivedaletternotifyinghertoreportforaninterviewforthispositioninfourdays.TheletterindicatesJe
2、nsonwillberequiredtoattendaseriesofinterviewsasfollows:9:00A.M.RodneyCuster,personnelmanager10:00A.M.AhmadSyed,departmentchief11:00A.M.BobbieKent,medicalclaimssupervisorIfJensongetsthejob,shewillreceiveasubstantialraiseinsalaryaswellasherfirstopportunityto
3、gainsupervisoryexperience.Therefore,shewantsthejobverybadlyandisconcernedabouthowtoprepareforeachoftheinterviews.Althoughshehasneverworkedinthisparticulardepartment,Jensonhasworkedforthecompanyseveralyears.SheknowsCusterandSyedonacasualbasis,butshehasnever
4、metKent.Custeris38yearsold,meticulousindress,andobviouslyveryproudofthemanagerialaccomplishmentshehasmadesincehebecamepersonnelmanagertwoyearsago.Jenson’sfriendsinthisdepartmentbelieveCusterissexistandtendstohiremeninsupervisorypositionsifpossible.Syedisan
5、elderly,rotundgentlemanwhowillbeeligibleforretirementintwoyears.Heissomewhatunkemptinappearance,buthisknowledgeofpolicyandregulationshasearnedhimtherespectofmanagersthroughoutthecompany.JensonisespeciallyconcernedabouttheinterviewwithKent.Ifshegetsthejob,s
6、hewillbeworkingdirectlyunderKent,yetsheknowsnothingabouther.CaseQuestions1.WhatpositiveandnegativesuggestionswouldyougiveJensonaboutherchoiceofdressforthisinterview?2.WhateffectivenonverbalsignalswouldyousuggestJensonsendduringtheinterviewgiventheprofileso
7、fthetwoindividualsJensonistomeet?3.HowcouldJenson’sstrategydifferineachinterviewsituation?Tipsforthecasebenottoodifferent不要奇装异服Fitinorganization’sculture符合公司文化Beconfident(verbalornonverbal)自信Betypicalofyourself个性鲜明Resume自荐书Casestudy2招聘一名文员小张是一家公司人力资源部的主管,他
8、所在的公司需要招聘一名文员,要求英语专业的女性.作为全国一家知名的公司,招聘信息在网上发布没多久,就接到了大量的求职信.经过层层考核,留下了三个实力相当的应聘者,小张让这三个人写一篇800字以内的作文,以考察她们的文字表达能力,更重要的是他要通过分析笔迹来考查谁最适合这个职位.A小姐:英语水平和中文表达能力都极其出色,而且由于她看过很多书,谈吐非常得体.在面试时小张对她的印象非常好,已经把她作为第一考虑人选.她的
