银行日常英 语之 口语.ppt

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1、银行日常英语之口语fzxsw.zisgd.comytbmjlw.evckj.comdxyy.fx120.net/gydx/m.dxyy.fx120.net/dxdzxlf/smxltzx.feqgx.comzjltzx.wpjka.com银行英语口语(A)BasicEnglish基础英语GreetingCustomers招呼客户WelcometoBankof**!欢迎光临**银行DoyouspeakChinese?DoyouspeakEnglish?请问您讲中文吗？请问您讲英文吗？Hello!您好Goodmorning!早上好Goodaf

2、ternoon!下午好HowcanIhelpyou?有什么能帮您的吗？Whichtransactionwouldyouliketodotoday?请问您想办理什么业务？银行英语口语(A)BasicEnglish基础英语Orientation指引Pleasetakethisnumber,whenyournumberwillbecalledpleasegotothecounter请拿号，叫到号时请到相应柜台办理业务。Thisisyourturn,pleasegoto1/2/3/4counter到您了，请到1/2/3/4柜台办理。Pleasef

3、ollow-me请跟我来Pleasewaitforamoment请稍候银行英语口语(A)BasicEnglish基础英语Information信息Sorry,wedonothavethisserviceinourBank,pleasegotoBankofChinaorIndustrialBankofChina对不起，我行不能办理这种业务，请前往中国银行或工商银行办理。SorryIdonotunderstand对不起，我无法理解您的意思。IstheresomeoneinChinawhocanhelpyoutotranslate?请问您有认识

4、的人可以帮助翻译吗？Letmecallacolleague,hecanspeaksEnglish,hewillhelpyoutotranslate.我会打电话给我的同事，他会讲英文，能帮您翻译。Pleaseletmehelpyoutocallourcustomer-service,theyhaveEnglish-Speakingservices请让我帮您拨打我们的客服电话，他们提供双语服务。Pleasegivemeyourtelephonenumber,onecolleaguewillcontactyoutohelpyou,hespeak

5、sEnglish请留下您的联系方式，我们同事会与您联系，他会讲英文。银行英语口语(A)BasicEnglish基础英语CustomerDeparture客户离开Doyouneedtodoanothertransaction?您还要办理其他业务吗？Thankyou,goodbye!谢谢，再见。Thankyouforcoming!谢谢您的光临！Besureyoudidnotforgetanything.请不要忘记您的随身物品。Seeyounexttime!再见！银行英语口语(B)ForeignExchange货币兑换Buying/Sellin

6、g买/卖Doyouwanttochangesomemoney?您需要换钱吗？Howmuchdoyouwanttochange?您需要换多少金额？Pleasecouldyoufillthatformwithyourname,address,passport,etc.请您在这张表格上填写您的姓名、地址、护照等信息。InwhichcurrencydoyouwanttochangeyourRMB?您想将何种货币兑换成人民币？USDollar/Euro/AustralianDollar美元/欧元/澳元Whichcurrencydoyouwant?您

7、想要兑换成何种货币？Howwouldyoulikeit?Inwhichdenominations?您想要哪种面额的？银行英语口语(B)ForeignExchange货币兑换ExchangeRate/Restriction兑换汇率/法规Today’srateis:今天的汇率是：Today’ssellingrateforRMBinnotesis今天的人民币卖出牌价是Theexchangeratetodayis今天的兑换汇率是Youcanchecktheexchangerateontheconversiontablethere您可以在那边的牌价

8、台上核对兑换汇率Iamsorry,unfortunatelywecannothandletheexchangeofthiscurrency,pleasecouldyougotooneBranc