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1、冰山图WilfriedKrüger的变革管理冰山（ChangeManagementIceberg）理论形象地论证了组织变革的关键——应对变革障碍。三个意义1、露出来的是极少的一部分，大部分的冰体潜伏在水的下面；（症状、具体表现）2、水面以下的那部分决定了整个冰山的存在状态；（原因）3、露出水面的这个部分是容易对付的，潜伏在水下面没有露出来的那个部分才是真正可怕的，不容易处理的。DapibusTristiqueMaecenasfaucibusmollisinterdum.Donecidelitnonmiportagravidaateget.Null
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4、moriesStoredKnowledgeFearsDoubtsSociallyUnacceptableSelfishMotivesConsciousForevery6emailsreceived,weget3Phonecalls.Suitableforallcategoriesbusinessandpersonalpresentation.PreconsciousLevelUnconsciousLevelSuitableforallcategory,LoremIpsumisnotsimplyrandomtext.Forevery6emailsr
5、eceived,weget3Phonecalls.Suitableforallcategoriesbusinessandpersonalpresentation,Suitableforallcategoriesbusinessandpersonalpresentation5EventsWhatjusthappened?CatchingacoldTrendsWhattrendshavetherebeenovertime?I’vebeencatchingmorecoldUnderlyingstructureWhathasinfluencedthepa
6、tterns?Morestressatwork,noteatingwellMentalModelsWhatvaluesdopeopleholdaboutthesystem?CareeristhemostimportantpieceofouridentityReactAnticipateDesignTransformWhatPeopleSeeLoremipsumdolorsitamet,consecteturadipiscingelit.Nullavenenatismetusmetus,utconguemiiaculisvel.Vestibulum
7、inenimurna.Crasquisvenenatisturpis,nonsodalesvelit.Aeneanvelturpisvestibulum,elementummetusac.Doneccondimentummimi.WhatPeopleSeeDon’tSeeDedicationFailureSacrificeDisappointmentHardworkDisciplineConsciousLoremipsumdolorsitamet,consecteturadipiscingelit.Nullavenenatismetusmetus
8、,utconguemiiaculisvel.Vestibuluminenimurna.PreconsciousWhatPeopleSee
