法雷奥PDCA循环模板-简单翻译版本-20140210.pdf

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1、QUICKRESPONSEPDCAValeoincidentnumber:Leader:CustomerIncidentnumber:APGroup:Dateofcustomernotification:Openeddate:CDSUPPLIER/ContactnameVEHICLE/REF.CUSTOMERPRODUCT(Ref+Fam)VALEOCHECKCHECKRESULTSOFSORTING:shiftsbyManufacturingdates4.CheckWarrantyMAINFINDINGSresultsSortingresults0kmRetur

2、nofsortingby1212Shiftrelated?LineReturnSYshiftInternalXN1010Periodrelated?SupplierLOCATIONOFTHEPROBLEM/PROBLEMDESCRIPTIONBYCUSTOMERADDITIONALINFORMATIONLogisticRYDef.Shift1Operatorrelated?ProjectXN8Def.Shift28stDef.Shift3ceQtyShift1f6QtyShift26Isolatedcase?ePLANWHATISTHEPROBLEM?>Use5W

3、+2HtoknowwhatistheCurrentSituation(C/S)?DQtyShift344ValeoviewSupplierview-Whathappened?-Whatsymptomdoweseeonourpart?22001.Definetheproble-mWhyisitaproblem?-WaspartreworkedbySupplier?byusing5W+2H-Whenithappened?-WhenwasitmanufacturedatSupplier?ACTWHATARETHEIMMEDIATECOUNTERMEASURES?IMME

4、DIATECOUNTERMEASURESWHODATEWHERE-Whodetected?(nameofoperator)-Whomanufactured?1.IMMEDIATECOUNTERMEASURESINSUPPLIERPERIMETER?-Wheredetected?-Inwhichotherapplications,productisused?5.DefineImmediate-Howdetected?-AreyoucapturingthedefectwhenreinjectingproductinnormalActionplanprocess?-Ho

5、wmany?-DidasimilarproblemhappenpreviouslyatValeoorinternally?2.MeasuretheNGPARTSFollowupPHOTOORDRAWINGofBad/goodpartproblem12r10emtos8uctaValeoSuppliertsr6a2.IMMEDIATECOUNTERMEASURESINVALEOLINE?WHODATEWHEREpevti4cfeeD20DOQUICKANSWER:MakeSortingactivitytoprotectcustomerFirstcontainedsh

6、ipmentN°/Date:3.MakesortingactivityNb.NGPartsNb.SortedPPMSortingdateWHOIdentificationOKparts-ResultsofsortinginValeoplant:='----'PPM-ResultsofsortinginTransport:=----PPM-ResultsofsortinginLogisticsplatform:='----'PPMPLANTMgerAPUMgerQUALITYMgerDATE-ResultsofsortinginSupplierplant:='---

7、-'PPMLIMITTIME:24Hrs6.Getfeed--PeriodofProduction-From:TobackfromWHATARETHEVALEO'COMMENTSONIMMEDIATECOUNTERMEASURES?customersCustomersOldestpartMostrecentpart-PeriodofNGparts:-DateofOKparts:Whoattendedfacetofacemeeting(fromCustomerandValeo)?ValeoPDCAAnalysisANALYSISPlanDo1_AnalysisPla

8、nDoTh